The Social West Ames, ames-ia

My sister just moved to this place and this place is disgusting. I had a very disappointing experience with these apartments. The building is dirty and poorly maintained. As soon as you walk in, there is a strong, unpleasant smell. The hallways are filthy, and the apartment itself was not clean or move-in ready. The unit was disgusting and clearly not properly cleaned before move-in. Communication was also terrible. I was told I would be on the second floor, but on the day of move-in I was placed on the third floor with no warning. I was never allowed to see the apartment before moving in. If I had seen the unit beforehand, I would never have signed the lease. This place does not match what is advertised or promised. I regret signing here and would not recommend these apartments to anyone looking for a clean, well-managed place to live. Save your money and look for a cleaner place!

Where do i begin, the service here was a pleasant experience, ive been on the look for a new place and i might have found the perfect one here. My tour guide Triny, was professional and sweet while showing me around I can say the place kind of smelled like cat litter but thats something that can be fixed. Overall my experience with the tour and paperwork was fast and easy! 10/10 recommended if youre looking for a new home

Triny was very helpful and kind making a great experience. Making the process smooth and easy with the showing of the unit and amenities. Explaining the prices and how the process goes and also helped me with my language barrier and speaking Spanish with me. Highly recommended Triny to help for anyone looking to get into the Social West. Great experience overall!!!

Great experience with the maintenance team! Put in a request one morning and by the afternoon Nate had already been to my apartment and fixed the issue. Nate also called and texted me to notify he was entering my unit and kept me updated throughout the whole process, which was so nice! Would recommend living here!

I've lived at the social for quite a bit and I am disappointed. I am throwing away SO MUCH MONEY for an apartment building that is poorly maintained, not secure, and nobody cares to clean or maintain anything BUT the leasing office building. The stair stepper never works at the gym, and the laundry room is never cleaned which I have put in a maintenance request and gone to the office myself AND sent the property and email. The request it said it was fixed, so i went to look and it looked the exact same. My apartment building also lacking security and I put in a maintenance request for that in October (it's still not fixed lol). I have other maintenance requests open and we're coming up on month three of nothing being done. There's also a pungent smell from the old carpets in the building. The upstairs is rarely vacuumed and the trim on the doors is literally pointing out and could hurt someone. When they do vacuum it's usually only the entry way and nothing else not even the stairs. You'll also notice used zyn's laying on the floor and random trash through the buildings. The website does not give you a good idea of what it's like to actually live here. The social if you're reading this for the love of GOD CLEAN THE LAUNDRY ROOM. The washers smell like mold PLS I BEG. Photos included for your viewing pleasure :D