The Madison, ames-ia

I lived in the Madison for one school year: Pros: ~The apartment itself was fairly clean and functional ~Parking ~Sometimes breakfast/ coffee (but usually broken/out) ~CyRide Bus Stop Cons: Poor/Unprofessional management overall ~Maintenance- took 5 months for a window to put plastic over it- frost inside my window ~Doesn't answer phone, office would randomly be closed ~Packages were just laying inside, so anyone can come and take ~No pool/hot tub/tanning bed (because supposedly lighting struck something underground and everything broke prior to the lease beginning?) ~Most gym stuff broken (and gym key card was broken so propped open with a brick) ~Snow removal took several days From my understanding, because of the poor management residents started to revolt by not cleaning up after their pets and the management was mad about it 😂 Overall it was ok, would recommend Mortensen Heights. Hopefully this new management team will be better for them!

Honestly I love living here. They host tons of free events and do giveaways. Like literally had free food Thursday and catered Wingstop. Talk about community! Pool renovated, gym being renovated, basically its popping. Aubri at the front desk is super helpful and makes sure to call me when any of my perishable items arrive!

The Madison has been under brand new management for about a month now, and my friends and I have already noticed a difference. The property manager personally came by our apartment to meet me and my roommates, which I really appreciated. The office has also gone above and beyond by sometimes bringing our heavier packages directly to our doors, and they’ve been putting on some really great events for residents. I also really appreciate that the new management team has taken the time to learn about our experiences with the previous management company and listen to the things we would love to see implemented at The Madison moving forward. It feels like they genuinely care about making improvements based on what residents want. I’ve also heard that a brand new maintenance team will be starting soon, so we’re excited to see even more improvements around the property. It’s been nice seeing how much has already changed in such a short amount of time, and we’re excited to see what’s next!

I’ve visited my friend here many times and have always had a great experience! The apartments are really nice, clean, and well-maintained, and the community has a great atmosphere for college students. The location is also super convenient and close to everything you need in Ames. The staff has always been friendly and helpful whenever I’ve interacted with them. Overall, it seems like a great place to live, and I would definitely recommend it to other college students looking for an apartment in Ames!

I do not recommend living here!!! They charge way more than what the apartments are worth and can barely keep the parking lot and sidewalks clear during the winter. The pool also wasn't open, and there's a man who is on the property that yells slurs at people and flips them off. There are much better options in Ames at more reasonable prices, don't live here!!