The Grove Apartments Ames, ames-ia

Been living here for a few months and I have no complaints. Any time I needed something fixed a maintenance worker would come as soon as possible and got whatever needed to be done quickly. The amenities are also great with free food being a common occurrence and packages being kept safe and easily accessible for pickup.

I lived at The Grove for three years. Some of it was good, it is quiet and near a bus stop, but I can't recommend it, especially since the management change. Move-out charges and unresponsive management. After I moved out, I was charged $115 in "cleaning" fees. The charges covered a shared common area with my former roommates' belongings, and carpet damage that was there before I moved in. I've spent two months asking in writing for an invoice or any proof of what the cleaning actually cost. I've received none, and the staff has been dismissive and unresponsive. They are clearly trying to take advantage of college students, hoping we will forget and move on. No way to reach management. Since the new management company took over about a year ago, there's no direct email or contact for anyone above the front desk, only website forms that go unanswered. Poor move-in condition. I moved in with a broken bathroom door and a broken dryer. The door took weeks to fix, and the repairs left a mess. The stairs have been under construction seemingly forever and are still in poor condition. Neglected gym. The equipment hasn't been maintained in years. I cut myself on exposed metal on the cable machine. The walls get repainted, but the equipment itself never gets fixed. Aggressive towing. My car was towed in my second year because I hadn't put the parking sticker on yet. That was my mistake, but the staff was rude about it. The towing seems aimed at catching residents over technicalities, not at keeping outsiders out of the lot. If you rent here: photograph everything at move-in and move-out, keep copies of every email, and don't expect move-out charges to be explained.

I would advise looking elsewhere to live for your time in college. Not worth the price in rent. My time here for 2 years has not been pleasant to say the least. There are no cameras in the parking lot, my car got broken into and I had to file a police report that went no where because of the lack of cameras. Contacting management is not always promising, I have not received a quick reply. I wait a weeks at a time for issues to be resolved. Quarterly inspections and construction never get done at the time they are scheduled to be completed. The walls and ceilings are paper thin so everything can be heard through them. Parking in the back section is hazardous on your car with all the pot holes, the parking lines are faded so you cannot see them properly. I received a new roommate when my old one moved out and I did not get told when the new one was moving in, they just appeared without warning. It comes fully furnished but you have to buy a toilet paper holder and a curtain rod because those aren’t included. There is not a lot of pantry storage so buying a shelving unit would be wise. There is most likely to be holes left by the previous owner in the holes and ceiling.

I recently toured The Grove Apartments, and I had a great experience. The staff was welcoming, friendly, and took the time to answer all of my questions without making me feel rushed. The property was clean, well-maintained, and the amenities were impressive. Overall, the tour left a really positive impression, and I can definitely see why so many people enjoy living here. I would highly recommend checking out The Grove Apartments if you're looking for a place to live in Ames!

We can’t say enough good things about this apartment complex! From the very first phone call to the tour and leasing process, the staff went above and beyond to help us—no matter how many questions we had.... and we've had alot! They were kind, patient, and incredibly knowledgeable. After researching countless options, this was the clear winner. The amenities are fantastic, the community feels welcoming, and the resident events and perks show how much they truly care. We’re so grateful for the support and excited for her to call this place home.