Locale Student Housing, allendale-mi

I've lived at Locale for almost two years and I love it. All the staff is very kind, welcoming, and always eager to help. The maintenance team is also amazing, whether they’re fixing your shower or changing a light bulb. It’s a great place to live for students!

Locale is one of the best apartments near campus by far! I love the room set ups and the kindness of the workers :)

It is my second year living at locale and it has honestly been nothing short of exceptional. The staff are super friendly and personable, the maintenance team is awesome, and the community is kept clean. Also, Locale has free breakfast (and a coffee machine), a 24 hour gym and dance studio, free tanning beds, fun events every month, and so much more. I’m happy to call Locale my home away from home!!

Disgusted with how I've been treated by management at Locale. Had no issues my first few months but moved into a new unit and immediately started getting sick. Furnace drain pan had a leak, causing walls and floor around utility closet to become water damaged. Coil inside furnace was filled with dirt and mold. Keep in mind this was an "inspected" apartment I'd just moved into. Maintenance replaced the coil but did not properly remediate the apartment or check for mold inside walls/floor. I continued getting sick, manager Porter moved me into another "inspected" unit which also had mold inside the furnace, and dead bugs on my bed. Community manager Adam seems to only care about collecting rent, my health concerns fell on deaf ears until I threatened to stop paying. I was moved into a third unit which has now tested positive for unsafe levels of mold, yet management still demands I pay rent. Health inspector wouldn't act because mold isn't visible (presumably in the walls/floor). I'm now being treated for an inflammatory illness caused by the mold exposure I experienced at Locale. I couldn't finish my semester as planned partly because I didn't have a safe place to live. Locale has terrible communication and laughable management. I will say front desk staff were always kind and helpful, and maintenance did well on smaller fixes, but seemed unequipped to handle bigger issues. Update in response to reply from the property: This issue has not been “fully addressed.” The air quality test being referred to was taken in a previous unit, not where I’m currently located. My own dust test has proved my current apartment has unsafe levels of mold. It is a laboratory test. Air tests are not accurate in determining if a building will cause health issues. They don’t take into account dead spores or mold inside walls/floors. Locale does not take resident concerns seriously, and management will find any way possible to dismiss and invalidate you.

I love the staff here. They are always super friendly. I hope you’re paying them well because they’re worth it! It’s great having so many amenities, and events too! Glad to call this my home!