1 Bedroom House at Flat 3, 265, Edge Lane, liverpool

One of the worst student accommodations in Liverpool. Elevator was broken for about a month and a half at the start of the year, the wifi that I pay for is working about 10% of the time, the rest of the time I have to suffer with internet speeds significantly lower than what I pay for, the fire alarm goes off multiple times a day and as I’m writing this email (5:45AM) the fire alarm has being going off since (5:20AM). There is clearly no one working here at night to turn the alarm off, meaning that if there was an actual fire there would be serious casualties because no one exits their room when the alarm goes off now including me. This place genuinely sucks your money away and get away with it somehow. Absolutely useless accommodation I would only recommend to my worst enemies in Life. Thought I’d give an update.. That picture of all the dirty tissues is what came out of the condenser tray behind the fridge which is ONLY meant to store water. There was a smell present everytime I walked into my flat and It took me 5 months to finally identify where it was coming from which to my horror, THAT was the cause, a bunch of mouldy, brown liquid food debris sitting in the back of my fridge. After raising a complaint to maintenance this was their response: “Hi, Please see the inventory from the start of your tenancy, with clear photographic evidence that the fridge was clean prior to your move in, It is unreasonable to raised a cleaning issue 5 months into your tenancy and to state it was like that on move in, Regards,” In the document, nowhere does it display nor mention a check behind the fridge indicating not only did they not read my report properly but didn’t even look at their own room inspection documents. and considering I was deep cleaning my flat once, if not more than once a week because of this smell, it’s hilarious that they tried to deny this claim. Inspection details about the fridge/freezer from the room inspection document: 2.24 Fridge / FreezerIce king Free Standing; Freezer 1 plastic shelf; Fridge 3 plastic shelves, 3 door compartments All in good working order Cleaned cleaned to a professional standard No wonder this building gets so many complaints about the state of it. They can’t even be arsed to maintain their properties 🤣 absolute JOKE!!! Another update as of february 2026, the fire alarm still trips randomly, the other night it went off and 1:30-2:30AM and tonight (11th Feb) it’s currently 23:50 and it’s been going off since about 23:20. clearly they don’t consider this to be a safety issue.. the fire bridgade has been falsely called out for the second time this year, wasting emergency services time. I honestly have no idea how this hasn’t been raised as a legal issue with the council. I’m in my third year of Uni and I really don’t have time to be dealing with this and the last thing I want to have to do is be forced to move out for reasons of the building being unsafe but honestly I wouldn’t deem this building safe for anyone to move into in the future considering you will never actually know whether your building IS ON FIRE or not.

I was made to move into the property in such state which was in an unacceptable and uninhabitable condition. The flat had not been cleaned before my tenancy began and there were serious issues including evidence of rats, silverfish, and general disrepair. This made the property unsafe and unhealthy to live in. I raised these issues with the agency immediately but did not receive adequate support or resolution. It was extremely disappointing to be placed in this situation after paying rent and deposits in good faith. Based on my experience, I cannot recommend this letting agent and would strongly advise others to be cautious before renting through them. as its so bad living in the queensland place.

PLEASE STAY AWAY FROM THIS PLACE!!!! It says 24 hours but it’s not so after 7am u can get no help meaning if u forgot ur card or for some reason it doesn’t work (mine randomly stopped working) u will have to stay up all night and can’t access ur room . when I first came here the lift was broken for months so had to pay 100 for someone to move my heavy stuff 5 floors up . The laundry machines are broken sometimes and the fire alarm goes off for 20 mins all the time . I’ve heard they also steal ur deposit (£500) and the wifi is absolutely shitttttttt

DO NOT STAY HERE. Do not stay with urban evolution or with collective property co, or with Queensland Place. They tried to claim £200+ out of my deposit for unreasonable claims. We also got evicted after the fire alarm systems failed during exam time, with no recompense of rent or money spent on alternative accommodation. The lettings agents were so hard to get in contact with - often avoiding emails Noise is loud here with no night patrols. The bins round the back were rarely emptied - so many rats! The WiFi is awful - they charge you for “better WiFi” - surely WiFi should be included if you are paying all inclusive bills. Overall jut a horrible place ran by a very unprofessional company.

I am a current tenant. Do not come here. The property takes all your money but doesn't provide any service. One big issue is faulty fire alarms. They don't fix them. I urgently request any student especially international students to not live in this accommodation as it is a fraud. Stay away from this place. Kindly join me in helping to save more students to not fall for this scam.