Innovo House, liverpool

★★★★☆ (4/5) I'm overall quite pleased with my studio accommodation. The room itself is spacious and comfortable, with a standout feature being the large, functional kitchen that makes preparing meals a pleasure. The staff, especially Kayleigh, have been exceptional. She consistently goes above and beyond to assist students, is always approachable for a chat, and provides reliable support whenever issues arise. My only significant concern is the limited reception hours. Currently, reception is only staffed from 9am-2pm on weekdays and completely unstaffed on weekends. For the premium price of this accommodation, I would expect more comprehensive coverage (9am-5pm weekdays and some weekend hours). While security does patrol across sites, the out-of-hours lockout policy is problematic. Being charged a £30 fee and potentially waiting up to 2 hours to regain access to your room presents both a financial burden and safety concern, particularly in the evenings when the surrounding area feels less secure. Despite this drawback, the quality of the accommodation and exceptional staff like Kayleigh make this a good place to live overall.

I’m deciding to put on Star 1 because I have booked a viewing (inside at Innovo House). It was too exciting yesterday, but they’re not here at the reception, as Security has been there to speak with him. Should reply to me via email before without the update. Waste my time to be in that shame. Next time ASAP

I stay here. It is the nearest one to the university, hospital and grocery stores like lidl and home bargains and the city centre. Very spacious rooms than all other nearby places. The people here are so friendly too ❤️

Do not book. This place needs to fix their security and accessibility to the accom! Myself and multiple others have been locked out of the accommodation on multiple occasions. The issue is the accom itself not the tenants. They have no security, no one is ever at reception to offer help and they make you pay a £30 fine when you are locked out, despite it not being your fault. If you want to save your mental state. Don’t book here!!

I really really really love Innovo house and will be rebooking for next year. All staffs are amazing and they ensure to overlook the safety of everyone!!! I love that they make sure to celebrate holidays as well.