Central Studios Reading, Reading

At Central Studios Reading, we want you to feel safe and secure at all times. We understand how important safety and security is to students when it comes to choosing a place to live. That's why we've taken every effort to ensure that we provide the best services so that our students can thoroughly enjoy living with us. We have 24 Hour CCTV Cameras installed in all of our buildings, internally and externally. Secure Key Fob Door Entry & Bedroom Door Locks. There are also locks on all private bedrooms and out-of-hour security is there to support the community if you have any security concerns, ensuring your security and safety.

You will need to bring a method of Identification with you to the accommodation, either a Driving License or Passport, a letter of confirmation from the University. We also need a passport photograph.

Housing Hand specialises in working with international students and will be able to act as your UK Guarantor. For any further queries you can contact Housing Hand directly: www.housinghand.co.uk Tel: +44 (0) 207 205 2625 Email: [email protected]

By agreeing to be a Guarantor you are signing a legal document stating that you agree to pay the rent and guarantee the behaviour of the resident if they default. Please do not sign this agreement if you do not wish to take on this responsibility.

All students who wish to pay their rent by using an instalment plan are required to provide a qualified UK Guarantor. This provides us with the security and knowledge that the rent will be paid in full if you were to default on payment.

Yes, WiFi is included in your rent. You'll also have a broadband connection in your room on your desk.

Some of our accommodation include contents insurance with Howden.

It is important all students confirm their cover to ensure you understand what is and isnt covered. Plus youll also be entered into a prize draw, courtesy of Howden!

Visit confirm your cover to see:

What is and what isn’t covered

• Key exclusions where cover isnt provided
• Policy excess the amount you pay when you make a claim
• How to make claim
• Personalise cover

We understand students have a limited budget so Howden have launched brand new, unique student insurance options. They have been designed to cover the risks that you may encounter whilst living in student accommodation and away from home.

Yes. Groceries can be delivered to the reception area, but you are to ensure that you are available to take receipt of the delivery. Delivery drivers are not to be given access to the flats.

No pets are permitted under the term of the tenancy agreement.

Please log into your resident portal/app and report the issue via our maintenance hub. Our on-site Maintenance team will be able to deal with most things.

If you are having any issues please contact the Accommodation team in the first instance, we will do all we can to help. In exceptional circumstances it may be possible to move you; however we would look to resolve any issues with you all.

No, due to the potential fire risk with charging and storing e-bikes and scooters we are unable to accommodate these safely within our buildings. 

Smoking, including e-cigarettes and vaping, is not allowed within the accommodation. At some of our properties there is a designated smoking area outside the building. Contact the site team for more details. 

The students are responsible for their own rooms and communal kitchen within the flat. All other rooms and communal areas are cleaned by the site cleaner.

No we do not advise you to bring your own electrical cooking equipment for health and safety reasons.

Absolutely! We want our community to suit you, so we wont force you to come to our events but you are always welcome. If you have your own suggestions for us even better!

Our standard office hours are between 10am 5pm, but this varies between properties. Out-of-office hours are also supported by emergency contacts.

Yes. It is your home so you are allowed to have guests visiting you.* 

*Please speak to your accommodation team about the onsite guest policy.

We are more than happy to accommodate groups as well as individuals. Where you're not booking in a group, we understand your flat mates will be key to your experience so when you book as an individual, we will ask you a series of questions to help us to match you with the perfect flatmates.

We do provide female only accommodation in some of our schemes but it is not guaranteed that this will be possible. Please speak to the site team to find out more information.

We only accept bookings if you are over 18, with the exception of properties in Scotland where you must be 16 or over. This is due to the legally binding tenancy agreement that every tenant is required to sign when living at Central Studios Reading. We also can only accept people in full time education.