Central Point, Plymouth

You just need to raise a Maintenance Request Form via My Account, or alternatively check out the MyUnite app, which will allow you to log maintenance requests easily from your mobile device. Once logged, the form goes directly to our maintenance team.

We want you to consider your Unite Students room as your home and are happy for you to have guests to stay. All we ask is that you let the on-site team know and that you consider your other flatmates and treat them with courtesy. You are responsible for any guests that you have staying with you and are liable if they cause any problems.

You can move in any time from the start date of your tenancy onwards. If you are going to be arriving much later than the start of your tenancy, just let us know and we will arrange for someone to be there to greet you and make sure you get the keys for your new home.

We will need your signed tenancy agreement and payment information before you move in.

There may be many different transportation options but you can pre-book a cab-link to the property before your arrival.

The easiest way to get directions would be to search the postcode on Google maps and find the directions on there.

As we will be preparing the room for your arrival, we will not be able to store any luggage for you before you arrive.

If you are having anything delivered before you arrive just make sure someone knows that it will be arriving there. You can notify the staff at the property of this so they can look after the parcels for you.

That’s fine, you can arrive at any time that is best for you and we’ll get someone to come and let you in and get your keys for you.

You can collect your keys from reception when you check in. Just come straight to the main reception with your photo ID and they will have the keys ready and waiting for you.

It is best to speak with the staff at the property to find out if this is ok. If it is only for an evening or two, that is usually fine.

It’s really important that your rent is paid on time. Your first instalment before moving in covers the first part of your tenancy.

These hours can vary from property to property and as business dictates. Most properties will advertise their opening hours at their reception.

Please bring an official form of ID with you e.g. passport or provisional/driving licence. If you have not already returned the original signed tenancy agreement you should also bring these with you.

Our standard tenancies have fixed dates and cannot be changed. However if you are looking to move in earlier it may be possible to book an additional short stay tenancy, this will involve signing another set of paperwork and you will be charged for any additional nights.