Chapter Spitalfields, london

We arrived very early in the morning around 4am and the security team was so welcoming, especially Rumi, who went above and beyond to make us feel comfortable. As the studio wasn’t ready, the team kindly accommodated us for the first night. The next morning, Cindy at reception was incredibly kind and organised, making sure our studio was prioritised for cleaning, and Gloria did an excellent job. The small repairs were also handled very quickly by the professional and helpful Dariusz. Beautiful views, wonderful staff, and a special thank you to Deniss at Starbucks for starting every morning with a smile and a coffee. As a mother, I’m very happy and feel reassured leaving my daughter here

It's a studend accomodation, so don't expect same services as a hotel. They give you bed linen, bath towels and a tiny quantity of toiletries. My room also had a shared kitchen. The building is nice and clean, located in a very convenient area with bus and undergound stops, groceries, pharmacies, restaurants, within a 3 min walk distance. The staff was very helpful when I needed a fan. Unfortunately, my room was at 3rd floor, so no beautiful view for me. Also, lower floors means less ventilation, more bugs. The mattress wasn't the best. But anyway, it was a very positive experience.

Mr. Malik, Youcef, Rami, Dominik, and Mouloud from the night team were wonderful during my stay. They were professional, friendly, and always willing to help. Their excellent service made my experience very enjoyable, and I truly appreciate all their hard work and dedication.

I had a very pleasant stay. The staff were all wonderful, especially Luis and J. Whenever I needed assistance, they went out of their way to help resolve my issues. The nighttime security team was attentive and vigilant, which made me feel very safe. The location is also fantastic and makes traveling around London super easy. One thing to note is that this is more a student accommodation than a traditional serviced apartment, and the gym is a bit dated with limited equipment. Overall, though, it was still a great stay!

I’d like to give a big thank you to the night security team – Mr. Malik, Yusuf, Rami, and Yacine. They are always professional, friendly, and approachable. No matter the time of night, they greet everyone with a smile and are always willing to help whenever needed. Their dedication, hard work, and commitment to keeping the building safe are truly appreciated. They make residents feel secure and welcomed every day. Thank you all for the excellent service—keep up the great work!