Tribu Kingston, kingston-upon-thames

I had a wonderful experience staying here, and a big part of that was thanks to Shyann at the concierge. She was incredibly friendly, welcoming, and always ready to help with anything we needed. Whether it was recommendations, directions, or just making sure everything was running smoothly, she went above and beyond to make our stay comfortable and enjoyable. The environment of the accommodation itself is just as impressive—clean, relaxing, and thoughtfully maintained. It has a warm and inviting atmosphere that makes it easy to unwind and feel at home. Overall, the combination of excellent service from Shyann and the lovely surroundings made this a truly memorable stay. I would definitely recommend it and would happily return in the future.

I’ve had a really positive experience with Shyann as the accommodation manager. She is consistently helpful, approachable, and genuinely cares about the residents. Any issues or questions I’ve had were handled quickly and professionally, which shows how competent and organised she is in her role. What really stands out is her attitude, she’s not only efficient at her job but also a kind and understanding person, which makes a big difference in a living environment. It’s reassuring to know there’s someone reliable and supportive managing the place. I truly appreciate all the effort she puts in and would highly recommend her.

We are from Singapore. This apartment is excellent! Their facilities, cleanliness, environment, design of the individual room and shared space, space planning, security are excellent! We love to compliment Miss Shyann for her excellent attitude towards us, we feel like a family with her warm welcome. She is very helpful, knowledgeable, responsive(especially for the room warmer which was not working, she managed to help to get it fixed the next day), friendly and polite. We are happy to know she is staying with Tribu Kingston and we are at ease at least our daughter is in good hands. Thank you 🙏 very much Miss Shyann for all the help and support you have given us!

I am having a great experience so far here at Tribu and I especially want to highlight how amazing Shyann has been! From the very beginning, she was and continues to be incredibly proactive, responsive, and supportive especially during my move-in process. I was on a tight timeline searching for housing and Shyann made everything feel seamless and stress-free. She worked quickly to get everything sorted so I could move in as soon as possible, which I TRULY appreciated. She has been genuinely welcoming throughout my stay. On my first day, she made sure I was well settled and comfortable, which made a huge difference. Her kindness and professionalism really stood out and gave me so much peace of mind. I’m very grateful for her support and for the positive experience I’ve had at Tribu so far. Thank you, Shyann, for going above and beyond!

Shyann has been incredibly helpful since early December while I was preparing for my move. She made the entire settling-in process smooth and stress-free, always taking the time to answer my questions and even recommending places to visit. Her support truly made a huge difference. Tribu is also in a fantastic location, right near Kingston town centre, with plenty of food options and supermarkets nearby. Everything is within walking distance, which makes it very convenient. I would highly recommend considering staying here