Question 1

What is advance rent?

Accepted Answer

You are required to pay an advance rent at the time of booking. - This is equivalent to ¬£150. - This is refundable should you decide to cancel within the cooling off period or later find your place has been withdrawn or you aren‚Äôt able to obtain a UK vis - The advance rent will show as a payment towards your first rental instalment on your account.

Question 2

Why do I need a guarantor?

Accepted Answer

A guarantor commits to ensuring that the terms of the tenancy agreement are complied with. Guarantors provide us with additional financial security in the event of a change in your circumstance. If you would like to pay in instalments throughout the year, you will need a UK based guarantor.

Question 3

Who can be a guarantor?

Accepted Answer

Anyone over the age of 18, who is a UK resident, can be your guarantor.

Question 4

What can I do, if I don‚Äôt have a guarantor?

Accepted Answer

Don‚Äôt worry if you do not have a guarantor, we do have other options available for you. Full payment contracts are available. This would mean your rental is payable upfront at the start of your tenancy and therefore no need for a guarantor. However, we know that upfront payment can be a big ask and in these circumstances we can recommend an approved UK rent guarantor service. Please speak to your individual site team if you are looking to use a rent guarantor service.

Question 5

What details from the guarantor do I need to provide when booking?

Accepted Answer

We will need a Name, current UK address, email address and a contact number. Once you have signed the contract your guarantor will be asked to accept the agreement and provide proof of ID and address. If they are not a UK national but reside in the UK they must provide proof of settled status.

St James Glasgow, Glasgow

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