Question 1

Who can live here ?

Accepted Answer

Any full-time student minimum 16 hours per week) enrolled in a university or college, who is 18 years of age or older on the date they submit the application form.

Question 2

What is the contract length?

Accepted Answer

We offer a variety of contract lengths from short term summer and semester stays and longer academic year stays. Some semester stays may be available so please enquire with our bookings team.

Question 3

What is included in the room rate?

Accepted Answer

All utility bills (water, lights, and electricity), 100Mb internet access, 24 hour security, contents insurance and gym access at specific sites only.

Question 4

Can I choose my room in the building?

Accepted Answer

Normally rooms are allocated on a first come first served basis. You can specify any special requests at the time of your booking and we will do our best to accommodate you in that room.

Question 5

Is there somewhere to store my bike?

Accepted Answer

Yes, all residences have secure bike storage available free to residents.

Question 6

Do you have extra storage for suitcases?

Accepted Answer

A .A students need to arrive earlier than the check-in time on their contract start date, it is fine to leave suitcases with the Reception team until it's time to check-in. However, there is no storage space at any of the residences, and any luggage is left at your own risk.

Question 7

What furniture is in my room?

Accepted Answer

Our rooms are all standardised and have the same high-quality furniture throughout.

Question 8

What are the guest policies?

Accepted Answer

Residences are your home so you are allowed to have friends and family visit you when you want, we just ask that you respect your fellow residents and sign your guests in and out of the buildings so we know who is in the building in case of an emergency.

Question 9

Can I smoke in my room?

Accepted Answer

No. You may smoke outside in designated smoking areas.

Question 10

Will I have a phone in-room?

Accepted Answer

Phones are not provided in-room, however Ask4 have provided VOIP telecoms which is available using your laptop and allows residents to call home at discounted rates.

Yugo Austen House, Southampton

About

Student Services

Elevators

Content Insurance

Key Fob System

On-site Laundry

Bike Storage

Communal Kitchen

Student Life

Music Room

Lounge Area

Cinema Room

Study Rooms

Outdoor Courtyards

Common Room

Student Safety

24-hour security

Secure Door Entry

On-Site Security

CCTV

Rent Includes

Wifi

Water Bill

Gas Bill

Electricity Bill

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