What is my internet speed? how do i upgrade?

In most of our properties your wireless connection speed will be 25Mb. There is the option of upgrading online to 32Mb. You can even choose to do this for a month at a time.

Can i get a mini-fridge for my room?

In most properties you can bring small appliances for use in your room, but you will be solely responsible for any risk associated with them.

Some belongings of mine have been stolen, what should i do?

If something is stolen from inside your flat, or there has been a break-in, please contact the police and then inform the reception team. If it is out of reception opening hours, you can contact our Emergency Control Centre on 0300 303 1611. You will get a crime reference number from the police which may help you to recover the cost of the items, depending on your insurance cover. The police will usually contact us to obtain the CCTV footage from our Security and Safety Teams to assist them in any criminal matter.

Can i extend my stay at the end of my contract?

We provide short stays at many of our properties, particularly during the summer months, often for students at language or summer schools – please speak to your reception team about this option and they will be able to advise you.

I am locked out of my room/my key doesn’t work. who do i call to get back in?

We have dedicated on-site Service and Safety teams in all our cities – which means that there will always be someone around who can help you with things like new keys. Part of their job is doing patrols of the site and attending to incidents, so don’t worry if there is nobody at reception. You can let us know that you need help by contacting us via the security call point located near your reception or front door or by calling the Emergency Control Centre.

I am not getting on with my flatmates, how do i complain?

Where possible our city teams will try to help you resolve your issues – when a group of new people live together for the first time disputes can happen, so a bit of time can help to sort the problems out. If the problems are more serious then we will always try to move you to another flat if there is room available. We take any form of anti-social behaviour, such as drugs or bullying, very seriously and investigate any complaints.

An emergency has happened back home and i need to cancel. can i do this?

If you have an emergency please come and speak to our team at reception or call the National Contact Centre on 0300 303 8645 from the UK or +44 117 302 7497 if you're overseas. In emergencies each cancellation request is looked at on a case-by-case basis and an early release is at the discretion of the manager.

My room is not like the website – i want to move. can i do this?

All our show flats, and the images on our website, are representative of a particular room type unless labelled otherwise – however they are not identical. Your room will have all the same features and fittings, just in a slightly different set up. If you are unhappy with your room, please speak to the reception team as there is often something we can do. Where there are other rooms available we will offer these as an alternative. To move room you will need to complete new tenancy paperwork, and there may be a small charge to cover the cost of making your original room ready for a new tenant.

My flatmates never clean our communal area. what can i do?

All flatmates are responsible for keeping the communal areas clean and tidy. We even have a template for a cleaning rota to help you and your flatmates get organised! If you cannot reason with your flatmates after speaking to them then please report it to a member of staff at reception and we will try to help.

There is loud music playing above me, how do i make a complaint?

First, speak to a member of staff at reception or, if it is out of office hours, contact our Emergency Control Centre. They will ask a member of our Service and Safety Team to come to help you.

My internet has gone down, what can i do?

Your internet is provided by StudentCom – if you have a problem you should log it with their helpline.

Can i smoke in my room?

All our properties are non-smoking throughout so please speak to your property team to ask where you can smoke. There are usually outside areas for you to smoke with ashtrays provided.

What happens to my mail if i’m not there to pick it up?

We’ll take in parcels or mail for you during our opening hours. We’ll sign, let you know something has arrived and store it safely until you get back. To pick up your mail you’ll need to bring along some photo ID when we’re open, and sign for it. We can only hold parcels and mail for a week as we have limited space. To be notified of new parcels on your mobile device, check out the MyUnite app. If you can’t make it in person within a week, someone else can pick it up for you – they’ll need the confirmation of delivery that we’ve sent to you and your photo ID. If you haven’t arranged collection within a week we will not be able to hold your parcel for much longer, as we will need to free up the space for other people's parcels. We won’t accept anything we think may contain offensive, dangerous, illegal or illicit material and/or anything that’s too big or heavy for us to store. We can take anything up to 15kg in weight and 30cm x 40cm x 50cm in size. We’ll do our best to look after parcels safely but, in the unlikely event of something going wrong, we won’t be liable for any damage to, or loss from, any parcel that you’ve authorised us to accept on your behalf.

Can i have friends/family to stay overnight?

We want you to consider your Unite Students room as your home and are happy for you to have guests to stay. All we ask is that you let the on-site team know and that you consider your other flatmates and treat them with courtesy. You are responsible for any guests that you have staying with you and are liable if they cause any problems.

I’m unable to pay my rent this month, can i get an extension?

Please contact our National Contact Centre on 0300 303 8645 from the UK or +44 117 302 7497 if you're overseas or speak to your property reception team if you're having difficulties.

What time can i move in from?

You can move in any time from the start date of your tenancy onwards. If you are going to be arriving much later than the start of your tenancy, just let us know and we will arrange for someone to be there to greet you and make sure you get the keys for your new home.

I haven’t yet signed my paperwork, can i still move in?

We will need your signed tenancy agreement and payment information before you move in. If you are having any issues with this then please let us know by calling our customer service team on 0300 303 8642.

How can i find out my flatmates before moving in?

There are a few ways you can find out about your flatmates before moving in. You can download our “World Of Unite” app or visit our Facebook and Twitter pages to find the people that will be living with you.

How can i get from the train station/airport to the property?

There may be many different transportation options but you can pre-book a cab-link directly to the property before your arrival.

How can i get directions to the property?

The easiest way to get directions would be to search the postcode on Google maps and find the directions on there. Alternatively, you can call our customer services team and they may be able to put you in touch with the property for further help.

Can you store my luggage if i get it delivered to site before i arrive?

As we will be preparing the room for your arrival, we will not be able to store any luggage for you before you arrive.

Can i have post delivered to site even though i am not there yet?

If you are having anything delivered before you arrive just make sure someone knows that it will be arriving there. You can call our customer service team and they can notify the staff at the property of this so they can look after the parcels for you.

I have been given a time slot but i might miss it?

That’s fine, you can arrive at any time that is best for you. If this is going to be out of hours and there is nobody at reception to let you in, just give our emergency contact centre and we’ll get someone to come and let you in and get your keys for you.

What happens if i arrive and no one is there (out of hours and in office hours)?

You can call our emergency contact centre and they will be happy to get someone to come and let you in and get your keys for you.

Where do i get my keys?

You can collect your keys from reception when you check in. Just come straight to the main reception with your photo ID and they will have the keys ready and waiting for you.

Can my family/friends stay for a few nights after dropping me off?

It is best to speak with the staff at the property to find out if this is ok. If it is only for an evening or two, that is usually fine.

Where can i park to unload?

Parking varies from property to property but there is generally limited drop off parking available.

Haven’t paid rent yet, can i still move in?

It’s really important that your rent is paid on time. Your first instalment before moving in covers the first part of your tenancy.

What’s the property phone number?

To ensure you always get through to the right person to help you, please contact the national contact centre on 0800 783 4213 should you require any assistance as they should be able to help you with all of your concerns or help to put you in touch with the right person.

What are the reception hours of the property?

These hours can vary from property to property and as business dictates. Most properties will advertise their opening hours at their reception.

What documents do i need to bring to the property when i move in?

Please bring an official form of ID with you e.g. passport or provisional/driving licence. If you have not already returned the original signed tenancy agreement you should also bring these with you.

Our standard tenancies have fixed dates and cannot be changed. However if you are looking to move in earlier it may be possible to book an additional short stay tenancy, this will involve signing another set of paperwork and you will be charged for any additional nights.

Bed desk shelf and yellow chair student bedroom at Exeter Trust House in Exeter Student Accommodation

Bed desk chair and couch bedroom at Exeter Trust House in Exeter Student Accommodation

Bicycles parked in racks inside a covered area bicycle parking at Exeter Trust House in Exeter Student Accommodation

Kitchen counter with stools and bedroom view kitchen at Exeter Trust House in Exeter Student Accommodation

Foosball and pool tables with green sofa living area at Exeter Trust House in Exeter Student Accommodation

Sink with faucet and toiletries bathroom at Exeter Trust House in Exeter Student Accommodation

Bed with pillows bedside table plant and rug bedroom at Exeter Trust House in Exeter Student Accommodation

Instant booking

Exeter Trust House, exeter

SALEM PLACE, EX4 6TW, exeter, United Kingdom

★(0 reviews)Verified

From£210 /week

For distance to university|City centre: 2.22 miles

Distance to your university

City centre: 2.22 miles

Free cancellationNo visa · No payBills Incl.Private Room (2)Studio Flat (2)44 weeks51 weeks

3 Exclusive offers available

Our Exclusive Offers

Refer your friends and get up to £400 cashback and more!. T&C apply*
Get £500 Cashback on studios for 26/27! Book Now. T&C's Apply.*. T&C apply*
Book Now and get upto £50 cashback. House of Student Exclusive. T&C apply*

Over 10M+ students served till date

Book now, pay rent later, free cancellation

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About This Property

Exeter Trust House

Book Exeter Trust House at just £185 per week and get offers worth up to £400. Choose from Private Room, Studio Flat. Close to the city centre and The University of Exeter, The Peninsula Medical School, located at Exeter. No booking fee. Free cancellation.

Exeter Trust House is a stylish, modern residence located at the end of the main high street in Exeter. The University of Exeter’s Streatham Campus is just 20 minutes’ walk away, and St Luke’s Campus is just a 15-minute walk away. The Peninsula Medical School is also a 20-minute walk from the property, so you’re near all that Exeter University has to offer. With the shops and bars of the city centre only 10 minutes’ walk away, Exeter Trust House is ideally located for students in Exeter. Getting to the property is easy, with Exeter Central Station only a 15-minute walk away.

The property has 113 single en-suite rooms in shared flats, perfect for living with your friends or meeting new people, plus 11 studio flats which are ideal for independent living. All utility bills, Wi-Fi and contents insurance are included in the price, so there are no unexpected costs to worry about. With customer services, maintenance and safety teams available to you, we provide a fantastic student experience while ensuring you can live an independent lifestyle. Exeter Trust House also has a spacious common room with a free pool table and plasma TV, a large outside decked social area with free table tennis, plus laundry facilities and bike storage.

Amenities - What's Included

Everything's covered, nothing hidden

Student services

Bike storageOn-site laundryRecycling

Student life

Study roomsGames roomLounge areaOn-site events

Student safety

Secure door entry24-hour securityCctv

Rent including

Wifi

Amenities - What's Included

Everything's covered, nothing hidden

Student services

Bike storageOn-site laundryRecycling

Student life

Study roomsGames roomLounge areaOn-site events

Student safety

Secure door entry24-hour securityCctv

Rent including

Wifi

TRUSTED BY STUDENTS WORLDWIDE

10M+ Rooms|190+ Countries served|100% Secured

ROOM TYPES

Pick your space

Exclude sold out rooms

Bed desk chair and bench student bedroom at Exeter Trust House in Exeter Student Accommodation

Private Room

Premium En-Suite

1 3/4 Bed |

Ensuite bathroom

+10 more

Tenancy 44 week | 51 week

OffersRefer your friends and get up to £400 cashback and more!

3 Tenancy options

From£210 /week

Bed desk and chair student accommodation bedroom at Exeter Trust House in Exeter Student Accommodation

Studio Flat

Classic Studio

1 Double bed |

Shared bathroom

+7 more

Tenancy 51 week | 44 week

OffersRefer your friends and get up to £400 cashback and more!

2 Tenancy options

From£260 /week

Bed with pillows plant and alarm clock Bedroom at Exeter Trust House in Exeter Student Accommodation

Studio Flat

Premium Studio

1 Double bed |

Shared bathroom

+10 more

Tenancy 51 week | 44 week

OffersRefer your friends and get up to £400 cashback and more!

2 Tenancy options

From£270 /week

Bed desk chair shelving unit and storage bedroom at Exeter Trust House in Exeter Student Accommodation

Private Room

Classic En-Suite

1 3/4 Bed |

Ensuite bathroom

+10 more

Tenancy 44 week | 51 week

OffersRefer your friends and get up to £400 cashback and more!

4 Tenancy options

Price on request

Pricing Across Rooms Types

Pick your space

Room typePer weekFull term

Premium En-Suite£205£10,455

Classic Studio£260£13,260

Premium Studio£270£13,770

Classic En-Suite£190£9,690

Book with complete trust

You are booking with world's oldest and largest student housing platform, serving students from 190+ countries.

Upfront Booking Cost

Refundable fee£200

House of Student - service feeNone

Total£200

Note: Once the lease is approved by the landlord. You will be required to pay the instalment or full rent payment.

Where you'll be - Location

SALEM PLACE, EX4 6TW

Cancellation Policy

Book with confidence

No visa . No pay

Full refund if your visa application is refused.

No place . No pay

Full refund if you don't get your university place.

Book now . Pay rent later . Free cancelation

Free cancellation within the cooling-offperiod.

Common Questions

FAQs

If you leave university during your stay with us you will still be liable for the rent as per the tenancy agreement. Please check the cancellation procedure accordingly. To discuss the situation, we recommend you speak to the reception team.

TRUSTED BY STUDENTS WORLDWIDE

10M+

Students helped

2M+

Rooms

190+

Countries served

Lowest price guaranteed with price match

Dedicated student advisor for your journey

24/7 student support throughout your stay

Serving students since 2009

NEXT STEPS - TO BOOK YOUR ROOM

Submit your booking form today by paying a small refundable deposit.

You will receive a tenancy agreement with the room reserved under your name.

The property will complete the room allocation. If you change your mind, you can still cancel for free and receive a full deposit refund within the cooling-off period specified in your agreement.

Pay your rent at a later date, in accordance with the payment terms outlined in the agreement.

87% students complete the full booking flow in under 7 minutes.

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