UniLodge Perth Central, perth-wa

I honestly would not recommend this UniLodge based on my experience. The building and rooms feel very cheaply finished, and there was often an unpleasant smell in the property. I also had repeated issues with ants and small flying insects, which was honestly disgusting and made the room feel unhygienic. The soundproofing is also terrible. You can hear people talking, doors closing, movement in the hallway and noise from other residents very easily. If you are a light sleeper or actually need a quiet place to study, this can become extremely frustrating. Another issue was the atmosphere at night. From what I personally saw, not everyone staying around the property appeared to be a student. There were also people drinking late at night, gathering around, making noise and sometimes creating queues in common areas. It often did not feel like the quiet student accommodation environment I expected. Security was another disappointment. Instead of making residents feel supported, some of my interactions with security staff felt unnecessarily rude and unfriendly. When you are paying this much to live in student accommodation, basic professionalism and respect should not be too much to expect. On top of the poor living conditions, my experience with management regarding my early termination and bond was even worse. I raised my termination request because of medical circumstances, provided supporting documents, discussed my move-out date with management, and moved out on 11 May. After that, I kept being told that the matter was “under review” and that I needed to continue waiting. From my perspective, the repeated delays felt like they were dragging the process out while more and more rent was effectively being taken from my bond. If they believed I still owed further rent, they should have clearly told me straight away instead of keeping everything vague for weeks. Overall, the combination of poor soundproofing, bad smells, insects, late-night noise, rude security and extremely frustrating management made this one of the worst accommodation experiences I have had. If you are considering living here, I strongly suggest visiting the property at night before signing anything, checking the room carefully, and keeping every single email and message in writing in case you ever have a dispute. For the price they charge, I expected better.

Friendly and helpful front desk staff, modern and clean facilities, and affordable rent. Great value for money.

STAY AWAY FROM UNILODGE PERTH CENTRAL. I would give this place ZERO stars if Google allowed it. For the amount of money they charge, the standard of living and customer service are absolutely unacceptable. The building may look polished in advertisements, but the actual experience is completely different. The rooms feel cheap, there are unpleasant smells, ants and flying insects, and I have even seen dead rats in the corridors. The soundproofing is also terrible, with people drinking, talking and making noise late at night. The front desk service was another major problem. One of the Chinese-speaking female staff members at reception had an extremely unpleasant attitude whenever I dealt with her. She constantly looked annoyed, rolled her eyes, and made residents feel like they were bothering her simply by asking for help. On one occasion, I saw parcels being handled so rudely that they were basically thrown toward the resident instead of being handed over normally. For a place charging this much money, this level of customer service is disgraceful. If you work at a reception desk, especially in student accommodation where many residents are young international students, basic professionalism and respect should be the absolute minimum. Residents should not have to feel nervous about approaching reception because a staff member looks irritated, gives dirty looks, or reacts with obvious impatience. Management was no better. When you are signing the contract, everything sounds friendly and professional. They explain termination conditions and special circumstances in a reassuring way. But when you actually need help, especially with ending your agreement, the experience can be completely different. In my case, I provided supporting documents and kept following up, but I was repeatedly told that my request was “under review”, “waiting for approval” or still being assessed, without a clear solution for a long time. My advice is simple: NEVER rely on verbal promises. Keep every email, message, document, move-out record and piece of evidence. If you have a bond or tenancy dispute, contact the relevant WA government authority yourself. Do not assume that whatever management tells you is automatically the final answer. International students especially should know their rights and keep proper records. What makes it even more ridiculous is how much sponsored advertising and promotion this place appears to rely on. You can spend money on marketing, but you cannot advertise away poor cleanliness, rude service and bad management. If a property needs this much promotion while residents are still warning others not to live there, maybe that says something. Do not be fooled by the photos or branding. Read the one-star reviews. Talk to actual residents. Get every promise in writing. Think very carefully before signing anything here. Based on my experience, UniLodge Perth Central was overpriced, poorly managed and one of the worst accommodation experiences I have had. I would NEVER live here again. STAY AWAY.

Cheap build. Very dangerous area and dodgy people on my floor. My neighbor is quite scary I don’t think they are a student, else they really let anyone stay here and I don’t feel safe… can’t wait for my lease to end

Moving here for my studies has been a very good experience thus far! And in the city at such an affordable rate too I might add.