Question 1

How much do I need to pay when booking?

Accepted Answer

To start your application, you will need to pay one week's rent (your holding deposit). This will be treated as your first rent payment once your booking is confirmed and you move in.

Question 2

Are utilities included in the rent?

Accepted Answer

Yes, your rent includes gas, water and electricity.

Question 3

Is the internet included in the rent?

Accepted Answer

Yes. You get 15GB of internet data included in your weekly rent.

Question 4

Will the price of my rent increase?

Accepted Answer

The price of your rent is fixed for the 6 or 12 months period that you sign a contract for. If you decide to stay on beyond your current lease, the weekly fee of the new contract may increase – any rate increase will always be advertised in advance.

Question 5

How long is my lease?

Accepted Answer

All rooms at the accommodation are offered on a 6 or 12 months long lease. Before your current contract come to an end, you will be contacted, to see if you would like to re-sign to stay for another 6 or 12 months.

Question 6

Do I have to be a student to live at the accommodation?

Accepted Answer

Yes. It is a condition of your stay that you must be currently enrolled and attending a course within an Australian Tertiary Institution.

Question 7

How old do I have to be to live at the accommodation?

Accepted Answer

To live in the accommodation, you must be at least 18 years of age at the time of signing the lease. Domestic students under 18 are accepted. in this accommodation on the following terms :-

Question 8

Can I choose who I live with?

Accepted Answer

When filling out your application form, you can put in preferences regarding who you would like to live with, and it will be determined by room availability – so it is advisable to you to apply as soon as you can so there’s more options for you.

Question 9

Can I live with my partner?

Accepted Answer

Whilst there are a limited number of studios available for couples to rent, all other rooms within the property are sole-occupancy. So, whilst you and your partner may each rent a room within the same apartment, each bedroom must only be occupied by 1 person.

Question 10

Can I have friends over to visit me?

Accepted Answer

Yes – you are allowed to have friends over, but consider your housemates and ensure that your guest/s do not cause any disruption or damage to any property or your housemates. Students are required to register their visiting guests at reception for safety and security reasons.

Question 11

Are pets allowed?

Accepted Answer

There is a strict no pet policy. No animals of any sort, are permitted in the building at any time this includes fish, birds or reptiles! This policy does not apply to students requiring the assistance of a seeing or hearing guide dog.

Question 12

Do I need to bring towels and bed linen with me?

Accepted Answer

Yes – you will need to bring your own towels, blankets, sheets and pillows. If easier, you can buy these items once you arrive at a retail store. You can purchase a kit in the accommodation which contains sheets, towels, eating utensils and much more and offers a convenient option for getting settled in quickly. Please note that the bed sizes at the accommodation include a king-single sized for multi-share apartments, and double sized bed for the studios.

Question 13

What other items do I need to bring?

Accepted Answer

You are responsible for supplying your own crockery, glassware, cooking and eating utensils. Other items you may need include coat hangers, cleaning supplies, washing powder, toiletries plus all your personal clothing etc.

Question 14

What happens if I damage or break something?

Accepted Answer

Any item of the property that becomes damaged or broken either by way of accident or intention will be repaired and the costs to repair or replace the goods will be charged back to the person/s responsible.

Question 15

Are the prices shown per apartment or per person?

Accepted Answer

The prices quoted are per person, per week. The price includes your own secure bedroom, all of your utilities and our base internet package.

Question 16

Are there organised events?

Accepted Answer

Yes, we have a comprehensive program of social, academic, sport, wellbeing and cultural events.

Question 17

Are there students from multiple universities and colleges?

Accepted Answer

Yes, you will get the chance to meet and mix with students from a wide range of universities and colleges.

Question 18

Can I stay at the property for longer than 12 months?

Accepted Answer

Yes, you can stay for the duration of your study.

Iglu Chatswood, Sydney

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