Apartment in Ratiborstraße, 10999 Berlin-Bezirk Friedrichshain-Kreuzberg, Germany, berlin

Both elevators have been broken for almost a full week (one was broken way before) and there is almost always one broken elevator. living on the 7th floor, i cannot carry water, groceries, laundry and more up. especially when coming home after a long day at the university, you expect me to be able to walk up 7 floors and then also carry everything else up after? the 7th floor rent is also more expensive since it's "the fizz plus", so i don't understand why its so hard to fix the elevators? it was supposed to be fixed days ago but apparently the repair men never showed up? and no other updates on when they will be repaired since then.

The staff at this accommodation is incredibly friendly and helpful. They organize enjoyable social events that provide an opportunity to meet other residents. The location of the accommodation is also excellent, and the facilities are fully equipped. Overall, it is a great place to stay.

AVOID AT ALL COSTS! I chose this place because I’m studying in Berlin and already had to survive on hostels and short-term subletting. The neighbors consist mostly of partying exchange students. There’s a clubhouse in the courtyard where parties til midnight are held frequently, occasionally til 2-3 am. There’s a concierge service that deals with receiving your mails etc which is operated by students, and unfortunately, the employees are mostly of the partying kind. This means, pretty much no one cares about any of the house rules. And if they hold a grudge, they might try to withhold your mail. I had this issue especially with Marie and Kleo. When you complain about the lack of respect for the rule or misconduct of the employees, you will be ambushed by Mazur who will tell you to move somewhere else if the lifestyle of this place is not right for you. I’ve seen this in other comments about this place, I found it funny how blatant they still try to gaslight people. The room is okay, but there’s no ventilation for the stove. Internet is terribly slow. Even with the recent upgrade, speedtest reports 100mbp/s but it’s still not enough to stream a YouTube video in decent resolution. The only good thing is that you can book a room pretty straightforward.

I love the area, i love the rooms too. I thinks it fits well for me. I would love to stay here.

I’ve been living here throughout my uni years and I have to say that this place has been a great home. The spaces are new and really comfortable, when compared to other options in Berlin it’s a nice opportunity. The staff is amazing, they’re always considerate and friendly, I’ve never had any issues with anyone. There have been no problems with any appliances or furniture in the room ever, and even for the slightest inconvenience, there is a Fizz service that will take care of everything free of charge. The Fizz is constantly updating their spaces and services, and this is something that gives us tenants the opportunity to also put in requests and ideas for future changes. I would highly recommend this student accommodation to anyone looking to have a great, safe and problem free experience in Berlin! I have been really happy here :)