Serviced Apartment Europaviertel - XS, frankfurt

The do not disturb sign is on the door, I’m asleep after a long flight, someone rings my doorbell and tells me someone’s coming in to measure the windows! She won’t have it that I’m asleep and insists on having this bloke come in and measure the windows whilst I’m in my underwear. So rude!

We stayed in ipartment and absolutely loved it. The accommodation is very clean, with new furnishings, underground car parking, fast Wi-Fi, and in the fantastic location of Europaviertal. Valentina, the building manager, is always so kind, so helpful and very welcoming – Thank you Valentina for everything! We loved our stay in ipartment in Europaviertal and we would recommend staying in ipartment to anyone visiting Frankfurt.

I highly recommend to stay in ipartment Europaviertal. The accommodation is lovely and warm and clean, and everything in the apartment has a high spec finish. Valentina welcomed us into ipartment and it really seems like a home from home. The accommodation is surrounded by the best of restaurants, the Skyline Plaza shopping centre, and so many other facilities right on your door step. For a long stay or a short stay, staying in ipartment is fantastic

For the past two weeks, I have been reporting a lack of heating in my apartment, and despite one attempted—unfortunately unsuccessful—technician visit, the issue still hasn’t been resolved. It feels like the staff is not putting enough pressure on the technical team to finally fix this problem. Temperatures are about to drop below zero, and I’m already freezing at night in the apartment. I’m really disappointed and hoping for urgent action and an effective repair of the heating system. I truly hope I’ll be able to update this review and give five stars, but only once the heating is finally fixed. It’s quite absurd to be dealing with this issue almost in winter, especially in a new building.

I am disappointed. Loud conversations late into the night from restaurant patrons downstairs. The loud roar of the fire department across the street! No air conditioning nor ventilation in the rooms. Some equipment is damaged (e.g. doors or windows can not be closed, leaking water from the shower).