Homely single bedroom in Charlottenburg-Wilmersdorf, berlin

UPDATE 2: They returned the deposit after 2 months, which is within the 6 months they are required to do so, but it is exactly 80 euros less for the cleaning fee. More importantly, they made copies of my keys and likely all yours. A manager told me that this is "according to some German law," which is exactly the opposite. Unless explicitly agreed upon in the rental contract or with the tenant's consent, landlords should not have a copy of the keys to the rented property (Civil Code § 535 BGB, § 823 BGB; Basic Law Article 13 GG). Alejandro, the new manager, is great by the way. He responds super promptly and is always very helpful. Overall verdict: I do not recommend this company for dealing with. UPDATE: I want to update my review because the Home and Co team reached out to me and helped solve the problems. I am especially grateful to Anna, the regional manager, who offered several solutions (including moving to a different apartment or building) and helped to promptly address the issues. I eventually decided to stay in the same apartment, but they changed the furniture (I attach new photos). Thanks a lot to the team! Hope my review is helpful to prospective tenants. ----------------------------------------------------- I am writing this review because, like perhaps some of you, I chose the apartment based on these reviews. Below is my experience so far (I just moved in): The bottom line: the photos are not representative of reality (I've attached recent and more accurate ones). Note that individuals leaving comments seem to have only one review each, and all of them praise the quality of management. This hasn't matched my experience so far... connect the dots. Appartement and neighbourhood: Pros: 1) The bed and mattress are okay, the shower has good pressure, and the room is bright due to the large windows. Cons: 1) Furniture: What you see in the photos on the website is not what you receive. The actual furniture is old, cheap, and in terrible condition. I'm quite perplexed by reviews that claim the furniture is of good quality or that the building was "recently renovated." What I received seems like cheap IKEA furniture, which judging by its condition, appears to have been purchased roughly 10 years ago. 2) Condition of the apartment overall: There are old, cracked drawers in the kitchen. Both the stove and refrigerator are old but functional. The fridge, in particular, appears very dated. The walls have dirt marks and numerous scratches. The tables have multiple scratches. The windowsill has stains and smudges. Door handles show many scratches and seem very aged. The glass shower screen in the bathroom is broken. Сurtains are with multiple hooks. 3) The yard: just have a look at the photos. I'm in the middle of a construction site. 4) The neighborhood: it is more or less okay. Cafes and restaurants don't seem to be very good. But all good places are within biking distance. Management: Pros: 1) people seem to work…sometimes respond to emails... Cons: 1) Contract: Be careful, because when you sign the contract and then review the version that is meant to be signed by both parties, you will unlikely find any signature from the landlord. When you happen to reach out to inquire about the missing signature, they'll likely claim the contract contains an "electronic" signature (which apparently you just can't "see"). I mention this because I needed to present the lease agreement to obtain a rent subsidy, and it was brought to my attention that the contract wasn't signed by the landlord. Will update this review following my experience here...

(June 2026) Having lived for 2 consecutive years, Very disappointing experience with the laundry facilities at Home & Co. I am sharing a photo as proof — there are only 3 washing machines provided for 4 buildings, each with 5 floors and 7 apartments. In reality, usually only 1 machine is working, meaning dozens of residents have to depend on a single washing machine. The management response has been poor, with repairs repeatedly postponed instead of being handled properly. It has become extremely difficult to plan a normal washing schedule, and residents are forced to wait or adjust their lives around a broken facility, on top of working hours with limited period of availability. For a housing provider, basic amenities like washing machines should be reliable and maintained. The current situation shows a lack of proper management and resident care.

I recently had the pleasure of staying at home&co in Berlin Yard, and I couldn’t be happier with my experience. The apartment was brilliantly furnished and beautifully decorated—every detail, from the cozy furniture to the stylish décor, made it feel like a true home away from home. The management team deserves a special mention. Everyone I interacted with was incredibly friendly, responsive, and helpful, always available to answer questions or offer recommendations. Their approach made the whole process smooth and stress-free. The area is fantastic—quiet and peaceful, yet conveniently located. I loved how calm the neighborhood was, perfect for relaxing after a busy day in Berlin. The neighbors were also very friendly and welcoming, which added to the overall warm atmosphere. If you’re looking for a comfortable, well-designed apartment with supportive management and a great community vibe, I highly recommend home&co in Berlin Yard!

As an expat far from family, it truly means a lot to be surrounded by supportive and understanding people. That’s why I’m so grateful to Lisa. She handled everything with such kindness, empathy, and professionalism — I genuinely felt seen and supported, and I won’t forget that. The building is nice and well maintained, and my overall experience with Home & Co has been very positive. Communication is smooth, and it’s clear that tenants are treated with respect. When people like Lisa are part of a company, it says a lot about their values. Thank you again, Lisa, and thanks to the team at Home & Co for creating a place that truly feels like home.

I would wish to say that my stay at Home&Co was nice and stuff, but I’m living here from September 2023 and I dealt with a lot of problems, and the massive one of them is problems with bathrooms, not only in my apartment, and one of them is leaking pipes with causes cracked ceiling and black mold which is not so pleasant for our health I’d say, and another problem which i think caused first one is that floor heating system and ventilation in bathroom was not working for the whole duration of my stay here, and no one really cared to fix that eventho I’ve sent them what feels like hundred emails about all of defects which they just basically brushed off like nothing happened. Another giant problem of the whole house is outage of hot water or heating which can last for weeks, what is super unpleasant cause you are paying for normal upper priced apartment without basic amenities. So, regarding all of the problems which occurred during my 2 and a half years staying here I would not recommend this place to anyone, only to my enemies.