Inviting 2-bedroom apartment in Münster, frankfurt

I'm really enjoying my stay here. The building is modern and offers great facilities like a gym, laundry and common area to hang out. My apartment is perfect for a single person, comfortable, well equipped and provides a great balance between privacy and social like. The staff is very friendly and efficient. They helped me settle in with great tips about the city and were incredibly fast at fixing a plumbing issue I had. I also feel very safe thanks to the electronic key system, cameras and the fact that staff are available most of the day (with emergency contacts provided for the night). The wifi is fast and reliable, which is a huge plus. I also love the social event at the start of the semester, it helps in making friends. Finally, the location is perfect: close to the center, right by the bus stop, and with a supermarket literally downstairs. Highly recommended!

Honestly, this place is the worst. I genuinely don’t understand how the sound insulation can be this bad unless the building is made of paper. Even if I ignore the unavoidable noise from the rooms next door and upstairs, the noise coming from the Dom is absolutely unbearable. Every sound echoes through the space, so even if someone is just playing music on a small speaker, you can hear it clearly from your room. The people hanging out there don’t seem to care at all. Some residents have repeatedly asked in the WhatsApp group if people could keep the noise down, but nothing changes. The usual response is, “Can’t you tolerate some noise from 22to 2?” What they don’t seem to understand is that this isn’t an occasional party it’s the same excessive noise week after week. This week has been especially awful. It has been loud on Sunday, Tuesday, and Wednesday, and it’s becoming impossible to live or sleep here. I understand that the Dom stays open late for events, but that doesn’t mean residents should have to put up with constant shouting and loud music echoing into their rooms. I would not recommend living here if you value peace, quiet, or even a basic night’s sleep.

I’ve lived in this dorm for two years the first time I moved to Münster. I loved my apartment! The spacious apartment, cozy room, the interior and convenience having a supermarket directly downstairs, were definitely my fave’s. The common rooms for events, gatherings and occasional parties were really useful. Also, the location is amazing, since it’s a 5 min walking from Aasee and 15 from the inner city. The support team is in the office during weekdays, in case something has to be fixed, so you don’t have to be stressed, because of some problems. It’s a very safe and secure environment for students and definitely recommended if you are looking for a kind community. The only bad thing I could say is that the building is a bit old, so the elevator had issues every now and then, but the staff is very nice and always trying to help as much as they can. And obviously since it’s a student dorm, it can get noisy in the common spaces, especially on the weekends. I’m very happy that I’m now part of the Yugo community and already miss living there:)

The residence is nice but BEWARE YOU WILL NOT GET YOU DEPOSIT BACK !! You will be charged the cleaning and painting fee regardless of whether you have done the work yourself. AND make sure EVERY detail, including scratches on appliances is detailed on entry document - you will pay for those TOO so don’t trust the employee who tells you they are not important when you check in. You will pay to REPLACE those as well when you check out !! Ask around it’s a SCAM. If you figure this in as sunken cost and decide it’s a good option, the rest of the experience is positive.

The worst experience From the time I arrived until the moment they returned my deposit I have had problems. Firstly, I arrived at a residence that promised thousands of rooms and services that I have not seen during my five months living there. Everything was under construction when I arrived, construction that continues to this day. Instead of the several rooms they had promised, they took away the only ones that were there and we had to make do with the fantastic noises of the construction that lasted every day of the week, from 7 in the morning until bedtime. In addition to the noise, the workers had complete freedom to invade my house, destroy and leave without cleaning. What did he get in return? Some poor apologies. Secondly, more than a month without wifi. Yes, when the exorbitant price is supposed to include Wi-Fi, it breaks. Calling a technician to fix it seemed like an impossible task, as the problem lasted for about five weeks. Once again, no financial compensation for the extra money I had to pay for data usage in a foreign country. Thirdly, a weekend without heating. Due to construction issues, the heating also broke down, it seemed that they had fixed it when I realized that it was not. But surprise: the office was closed! Be careful if any emergency happens to you because you will be alone. The office has short hours (which sometimes change) and there is no emergency number. In conclusion, a weekend without heating during the German winter. Such a wonderful dream! My roommate and I were with blankets, but our hands still froze. Fourthly, when it was time to do the pre-checkout, everything was great. Something that wasn’t a surprise to me due to the fact that my room was cleaner than when I arrived (dust and spider were in my arriving). However, surprise again! When it was time to check out, there were stains on the wall and ceiling (which I didn't know existed). They calculated that for painting a few centimeters of the wall, it would be €50 of my deposit. I returned to my country and they sent me a message saying that it would be €150 in the end! Outrageous for a bit of paint. Today, they have finally returned my deposit and €500 is what they have stolen from me! All this, summarizing the most important parts, because I am sure that I have left many more problems. After all those problems, I should be the one receiving a compensation, but instead of that, they stole 500€ from me. In conclusion, think well before signing a contract with them.