Room in Rue Jean Vachet, Montpellier for 66 m² with 3 bedrooms, montpellier

My daughter arrived at our assigned check in time of 3.30pm the week prior to her college start date, to collect her keys. Upon arrival, we saw a note saying receptionist was away until the following Monday and there was nobody to check her in or give her keys. Not even security or maintenance, not one member of staff in the whole complex. We rang the emergency number which was located in Paris numerous occasions to gain access and they were very unhelpful and said we had to wait until the receptionist came back 5 days later. We had no alternative but you book into a hotel for 5 days, adding even more expense to our trip. We had no alternative but to ask the university and student par to intervene and get us access, seeing that we had already pain rent for past 2 weeks. Eventually, we got access on the third day. It was a very stressful experience for us! I really cannot understand why there is nobody (staff) in the building at the busiest time if the year, and with 150 students in the complex. If there is an emergency such as a fire, theft, assault, lost keys, then the students would have nobody there to help. On a positive note, the apartment itself had plenty of room and storage and she has a nice roommate. Its located on a busy street and a little noisy, but she's on the 4th floor which is a plus.

I had a great stay at Student Factory. The environment is very safe, and the atmosphere is calm and pleasant—perfect for both studying and relaxing. The location is super convenient, with a supermarket and a tram station just a short walk away, which made daily life really easy. One important thing to note: check-in is strictly at 4 PM, not earlier, so it’s good to plan your arrival accordingly. Check-out is at 11 AM. As long as you arrange your time wisely, everything runs smoothly. I really enjoyed my time here and would recommend it to anyone looking for a comfortable and well-located place to stay.

Student factory told me by email that I would be guaranteed an offer of accommodation. Then, 2 weeks before I was due to move to France, they told me there were no more availabilities and that my application had been cancelled for that reason, leaving me stranded and forced to book private accommodation at ridiculously short notice. When I tried to get in contact after this, they have since refused to answer 3 separate emails. Disgrace.

As an exchange student I personally wouldn’t recommend. Upon arrival, the lady stationed in the office was unwelcoming and did not give a proper tour. Days after, I was unsure of the location of the bin room, and other students had the same problem. The fridge in my room also wasn’t even plugged in almost as if they were not prepared for my onboarding The room was filthy, my parents were appalled there’s still trash under the fridge from previous tenants. The shower is completely open, you need to provide your own rack and shower curtain… The amenities: the common area although clean, has recently changed schedules only allowing tenants to access it up until 23:00. This is unreasonable for students who can spend from 8:00-22:00 at school. There is practically no time to enjoy this common area for many of the tenants. Also, the laundry room reeks, possibly of sewage. I would advise aspiring tenants to book elsewhere. For the price, one could easily find a better establishment with better amenities such as a gym and a separate movie area. EDIT: Also, the water has continously been turned off again and again. It takes at least a 5 hours to fix each time, sometimes even overnight. This is truly unnacceptable, what a horrendous student accomodation.

Stayed for several days in a studio. Very nice and clean with all the basic facilities you could need. Check in and check out process was seamless