Room in 21 Rue du Garet, 69001 Lyon, France, lyon

I would like to thank Lisa at Twenty Campus for continually trying to help me get thru this process of my daughter living in Lyon, France for part of her graduate studies. she is to be commended for always getting back to me promptly and explaining what has to be done next! I am very grateful for you attention to detail and know I can count on her to get this finished before my daughter shows up in Lyon!!

I enjoyed my first few years in this residence. However, I would like to share the difficulties I encountered. First, the parquet flooring in my apartment was laid over carpet, which caused it to warp over the course of a year due to the heat. I lived in this residence for almost five years without it being repaired. Second, it was difficult to get in touch with the management company to arrange the move-out inspection. Third, the rent is expensive compared to the services offered. Over €600, especially considering the poorly equipped common area (just tables and chairs and a TV) AND VERY OFTEN CLOSED. The kitchen utensils in the studios weren't always in good condition when I moved in. Other residences offer a gym included in the rent for this price, and a much better-equipped common room (foosball table, sofa, coffee maker, air conditioning, and a shared kitchen in addition to the ones in the studios). Bonus: the elevator was frequently out of order; I was even stuck once on my way home (though they did respond quickly). In short, this student residence is very basic in terms of amenities. The rent is only justifiable in terms of location (AND EVEN THEN! the rent is higher than the rent control law allows), public transport, and nearby shops. I think you can find better. Good luck to everyone in their housing search.

Absolutely avoid this place! Disrespectful, dishonest, and unprofessional management. If you're looking for a transparently and professionally managed residence, look elsewhere! My experience with the management of the Twenty Campus residence was a complete nightmare from beginning to end. 1. No respect for tenants & nonexistent communication: Normally, the procedure includes a pre-move-out inspection to review any necessary adjustments or cleaning, thus preventing unjustified deductions from the security deposit. I tried to schedule this appointment. The manager agreed to the appointment but never showed up! I followed up by message, phone, and even went to the office several times: no one there, empty office, no response. 2. Unjustified Deductions and Withholding of Information from the Security Deposit: During the final move-out inspection, the manager verbally assured me that everything was perfect and that only a deduction for a shower curtain was necessary. The result? Nearly €150 deducted for pretexts added surreptitiously (descaling, etc.) without informing me beforehand! And I even descaled it myself! 3. Disdainful and Useless Customer Service: Upon discovering the charge, I contacted customer service to dispute it. Their response? That the manager's lack of response was my problem, that my dispute was "unjustifiable," and that they wouldn't do anything. Since then, despite my repeated attempts to resolve the issue, they have simply decided to ignore my messages. If the promised consultation visit had taken place, I could have replaced the curtain myself for €5 instead of being charged an astronomical sum. The management is dishonest, opaque, and completely unprofessional. Don't make the mistake of renting accommodation there!

If I could have given zero stars, I would have. I lived in this residence for four years. Initially, the building and the apartments seemed clean and well-maintained. But in reality, this wasn't the case. While the common areas were more or less "acceptable," the apartments themselves were not. Between the mold on the walls, the accumulated dirt on the baseboards, the poorly laid parquet flooring (installed directly on the carpet, with gaps between the planks that became veritable dust traps), the dilapidated kitchen utensils, the sagging and worn-out mattress due to a clear lack of maintenance, and the constantly broken elevator, these kinds of neglects and defects in no way reflect the expected standard given the price paid (€611 per month). Furthermore, four other points should be noted: Firstly, there are only three washing machines and three dryers for just under one hundred students. Secondly, the common areas are very basic. There's only a laundry room, a study room, and a slightly more furnished space, but we had little to no access to it because the door was always locked. Thirdly, the service is very poor. The managers were frequently unavailable and difficult to reach. Finally, towards the end of my stay, my parquet flooring started to swell, most likely due to humidity. I reported this problem, but it was never resolved. In conclusion, I absolutely do not recommend this residence. I experienced other issues at this residence that fully reinforce my opinion regarding the poor value for money. All of these oversights and shortcomings are truly incompatible with the level of quality one is legitimately entitled to expect given the price paid.

A very mixed experience at this student residence. We visited it in June 2025 and everything seemed perfect: well located, nice apartment, regularly present caretaker, very well-maintained premises... But as soon as we moved in in July, we saw a very different reality: a very dirty apartment (cleaning not done and a moldy fridge), repairs carried out two months after we moved in, poor insulation, a garbage room overflowing with trash, a caretaker very rarely present, and difficult communication with Twenty Campus services... While the apartment itself was well laid out and the new manager/caretaker seems to be trying to get things under control, the value for money does not reflect reality. I do not recommend this student residence, which I left in May 2026.