Apartment in R. Teixeira Gomes, 8600-315 Lagos, Portugal, lagos

Air BnB will not allow us to add photos so please see photos below, when we have added a review on air BnB this company has then tried to bully us and counteract with a negative review on our page trying to make us look like bad guests, we are not bad guest we are very happy, respectful and honest guests. Rentalgest did provide good communication and responses up until we advised the air BnB was not what we had been sold and we wanted a refund as we did not feel it safe for our children to be in due to all the issues, live electrics, rusty nails and the cracked stones that my daughter cut her feet on. Please see photos attached. We had to end up booking alternate accommodation and paying for this ourselves and only receiving a part refund from rentalgest and they also charged us a cleaning fee.

Tiago and his team are a very competent and proactive property management company. They have managed our apartment in Lagos since 2022 and we are very satisfied with their services and continued improvements. They handle all our bookings and contact with the guests in an efficient manner and our house is always spotless when guests arrive, including us as the owners. Their professionalism and dedication has managed to get our property to a full calendar of bookings including many repeat guests. We have had a great experience with Rentalgest and would recommend them for accommodation management.

A very competent and proactive Property management company. They have managed our house in Lagos since 2021 and we are very satisfied with their hands on approach. They handle all contact with the Guests and make sure that the house is always spotless when people arrive, including us as the owners.

Beautiful apartment in a great location! Very modern with everything you need for your stay in Lagos.

If I could give zero stars I would. Avoid this company, I had to cancel due to a horrible illness. Booking.com asked them to rearrange or refund and nothing they kept it all. Now I can’t go on holiday. Soulless money grabbers!