Apartment in R. Caminhos de Ferro, 8600-315 Lagos, Portugal, lagos

We have a reservation starting tomorrow at one of their houses and the national weather service has issued an orange level warning for the area because of a hurricane. We reached out to them starting at 10 am and they said there was nothing to worry about. By 9 pm it was VERY clear there was much to worry about and when I asked for a refund because their national weather service said not to travel there, they replied via text that the office was closed until Monday and they would not help. I explained that we cannot afford to pay for another rental unless this one is refunded and since the national weather service asked people not to travel to this area BECAUSE OF A HURRICANE, could they please help us? No, they refused and said the house would be ready for us on the day of the hurricane at 3 pm and if we did not want to come that was up to us. I explained over and over that we had no place to go and could not afford to rent another place if they wouldn't refund us, and their response was we could talk to someone on Monday, three days from now. DO NOT RENT FROM THIS COMPANY!!!

We wish the company was a bit more truthful: the pictures they post on airbnb are deceitful, the apartment was small and noisy, the toilet smelled of sewage and the stairs access are a real nightmare to climb with a 1 year-old baby. We asked for additional bedding for a friend who was going to stay for one night and were threatened with a booking cancellation. We encourage you all to look for a more friendly and professional agency to stay in beautiful Lagos.

I have very recently sold my apartment through this company. Pedro who looked after the property was nothing but professional he knew I was nervous about selling a property on my own and kept in touch throughout. He made sure only serious buyers came to look at it no time wasters. All in all a great company thank you

The service and professionalism exhibited by the staff and personnel at Seewest in managing my property was exceptional. They were responsive to any, and all, issues that arose and dealt with them in a timely and affective manner. I would highly recommend Seewest for all of your property management needs.

If I could give them a zero I would! Given the current global pandemic with flight restrictions and the EU is closing borders to attempt to control the spread of the virus, they are still recommending we attempt to travel - they are saying people are living normal lives there. EXCEPT they admit they have closed their offices to the public. They refuse to refund any of our money and are offering a voucher that expires at the end of the year. There is no guarantee when travel will return to normal and I don't know about everyone else reading this, but I sure don't get that kind of time to travel internationally more than once a year. This company clearly has no concerns for the well being of their customers and DO NOT deserve the trust of customers. Don't give them any of your money. Also, check out their FB page for more negative reviews.