Cute double bedroom in the centre of the city, padua

*This is a bit long, but I wanted to give an honest review and mention both the good and bad* Overall, I had a decent experience with the agency. The process of finding and arranging the apartment was quick and easy, they were responsive and willing to accommodate my wishes. The apartment was exactly like the photos, and I was also really happy with the neighborhood and my flatmates. My landlord, Mr. Andrea, was honestly the best part. He was super nice, open, always available, and ready to help with anything. There were a few things that could definitely be improved. The payment information was sometimes confusing. Some emails and receipts didn't have matching amounts, so I had to ask for clarification, and I also had to send some receipts twice. I think clearer payment breakdowns would solve this pretty easily. The biggest issue for me was communication about the move-in date. I tried contacting the agency for around three weeks after paying everything and signing a contract by text, email and phone, but didn't get an answer. I understand that the exact move-in time might not be known until a few days before, but I would have appreciated just being told that. Instead, I got a message Sunday at around 10 p.m., the night before I was supposed to move in, which was quite stressful. Overall, I don't want to sound too negative because I genuinely had a good experience living there. I consider myself lucky to have had such a great landlord, the apartment and neighborhood. For the price, though, I think the agency could be more organized, especially with payments and communication. These seem like fairly easy things to improve.

I checked in through Camilla, and she was incredibly kind and thorough in explaining everything. Made the whole process so easy. Thank you, Camilla!

I strongly advise against dealing with them. They do not care about any problems that occur in the rooms they rent out, and they do not respond to emails or WhatsApp messages. The heating system in the apartment we are staying in has been broken for over 15 days, and despite repeated attempts to contact them, they show no concern and provide no response. A very bad experience — I strongly warn others against dealing with them.

I had the opportunity to stay in one of their apartments on via Ugo Foscolo, Padova. The place is nice (as in the photos), the facilities are very complete and new (AC, big refrigerator and freezer, dishwasher, washing machine and dryer), the location is also very strategic (near to train station, university tram stop, city center). The price is a little more expensive, but it is worth for the service and convenience they provide. If you have a loose budget, I recommend this agency. Anyway, you should be aware that there will be an additional fee for contract register. The bed sheet is not provided as in photos, but it is not a big deal.

It’s a really good choice, the attention is really good and fast. The apartment are nice, just like the pictures. The welcoming is good and smooth. Highly recommende!