Saint Denis Crèvecoeur - Private Room (4), saint-denis

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I've lived here for almost a year, and honestly, I wouldn't recommend this residence to anyone. I hope to move out as soon as possible. We haven't had hot water for almost 30 days, and no date has been given for when it will be repaired. Here are 7 reasons not to live here: 1- One of the gates has been broken twice, including just now. 2- Strangers have already entered the building – there are no security cameras or any security personnel. 3- The dryer hasn't worked for several months. 4- The common areas are in poor condition. Most of the gym equipment is broken, as are the appliances in the communal kitchen. Nothing has been repaired since I moved in. 5- Some residents leave their trash outside their doors and shout at various times of the day and night. 6- It's a student residence, but you see families with children living there. 7- On top of all that, I had several problems in my own apartment, and the previous manager never responded to me. A new manager, Gaétan, had been in place for about a month—he was doing an excellent job! Now we learn that he's been fired… Just when someone was finally taking care of the residence.

Having lived in this residence for almost five years, I consider my rental experience to have been quite good. The apartment is clean, new, and functional, with utilities included in the rent (water, electricity, Wi-Fi), and the residence is ideally located. These undeniable qualities are offset by past security issues and cleanliness problems in the common areas. Several communal living spaces are rarely, if ever, accessible due to misuse or damage by third parties (rooftop, common room, etc.). Several occasional problems also mar the experience (residence managers are unreachable, there are hot water issues, and the rent increases every year, from €690 to €802 between 2021 and 2026 in my case). However, communication from the management team in Lyon is a disaster. They seem only good at sending emails to collect rent but are incapable of answering even the simplest questions or requests from their tenants. I want to emphasize that the reported occasional problems are specific to each period; I am recounting my experience over four years. years For the past year, the residence has been running smoothly, and I would like to commend the hard work and dedication of Mr. Sylla, the manager. I am not leaving Les Belles Années with any negative feelings; I believe it is a good residence for students, even though several things need to be reviewed to truly project the image of a company concerned about the well-being of its young residents.

La majorité des commentaires sont des bots ou des menteurs. Ça ne vaux PAS 4 étoiles du tout. C’est des escrocs, le loyer est beaucoup trop cher pour la qualité de vie ici. Moisissure, fuites d’eau, squatteurs qui agressent les habitants, viole collectif fait dans la salle commune, le gérant ne remplace pas les objets cassés, les laveuses sécheuses ne fonctionnent jamais, il y a des cafards, des punaises de lit et des asticots. La responsable ne réponds jamais aux emails. Le loyer fait que augmenter mais il n’y a pas de changement. A éviter