Rue Pierre l'Ermite, paris

Extremely disappointing experience with this student residence. My daughter moved in August, and almost three months later, basic maintenance issues remain unresolved. Her desk was broken from day one, a kitchen cabinet door was hanging from a single hinge, and the bathroom door no longer closes, leaving her without privacy. Despite numerous emails, photographs, and requests for repairs, management has responded with vague promises or complete silence. How much time and how many resources does it really take to tighten eight bolts? We pay the rent on time, yet even the most basic maintenance seems impossible to arrange. Very poor management, unacceptable communication, and a complete lack of accountability. I would not recommend this residence to students or their parents.

If you’re thinking of staying there, let me save you the trouble and just don‘t. The issues mentionned by others in the comments, I went through ALL of them in just 4 months + people are rude and manipulative. A day before they told me my apartment was not available anymore "until further notice", they messed up my contract sending me overstated invoices, telling me to sign a new contract with completely different figures during my stay, the cafeteria is a lie, it s always closed, out of nowhere they’ll tell you to pay electricity, I already get out of my way during school hours to go see them and they’re hardly there or available, honestly the list is too long, I would personally give it 0 stars if that was an option, and what‘s that picture with a TV🤣 there’s no TV in the rooms🥲

I lived here for 14 months. Excellent student residence. Good location. Clean building. good furniture. Good value for money. And most important: The staff are amazing and very helpful.

Messed up my application so I had nowhere to stay for a full weekend when I first arrived. Reception was always late to open and early to close, meaning I never saw a member of staff. They are still trying to charge me for over a month's rent even though I had already paid the full amount in full before moving in, including the weekend that I was homeless...

After I signed the lease contract and paid the months rent they told me the studio was unavailable. This happened after I went to the building, before that they just refused to answer to my emails and calls.