Apartment in Rue Gérando, 75009 Paris, France, paris

A Lovely Stay in Paris The staff were incredibly friendly and attentive. As I was planning to propose, I had requested a room with a nice view and was given a room on the top floor with a complimentary balcony upgrade. The hotel is typically Parisian: small rooms, limited space, and a tiny elevator. However, everything feels very cozy and is beautifully decorated. The breakfast is genuinely good by Parisian hotel standards and offers a decent selection. The location is also excellent, right next to the artists’ quarter. Many attractions and cafés are within easy walking distance. Overall, a lovely hotel with friendly staff and a great location.

When choosing the hotel, we had some reservations because it was more affordable than the other hotels we had liked. However, after staying for three nights, we were really pleased with our choice. All the staff were very friendly and helpful, and our room was spotlessly clean and had everything we needed. The location was also excellent, and we felt very comfortable throughout our stay. There are plenty of lovely places to sit, eat, and drink nearby, and the area has a lively atmosphere. We would definitely stay here again. Thank you for a wonderful stay!

Very disappointing and unprofessional experience. I contacted Hotel Gerando directly after finding an offer on Booking.com for €208 total for two nights. Importantly, the Booking.com offer clearly showed that the €208 total already included the tourist tax and the applicable taxes and charges. I sent the hotel a screenshot of this offer, so there could be no misunderstanding about either the price or what it included. The hotel then replied to me in writing explicitly confirming that they would offer me “the same total rate as shown on Booking.com, €208 for 2 nights.” Based on this written confirmation, I agreed to proceed and, at their request, sent them my identification document to finalize the reservation. Only afterwards did I receive their confirmation and proforma invoice, where the agreed €208 total became €230.12, because they added another €22.12 in tourist tax on top of the €208. This is precisely the tax that was already included in the €208 total shown in the Booking.com offer I had sent them and on the basis of which they had confirmed their price. So the issue is not a misunderstanding: I provided the Booking.com screenshot, the hotel saw it, and they explicitly confirmed in writing the same €208 total price. Only when the proforma invoice was issued did the amount change. I therefore informed the hotel that I would not proceed with the reservation and that I was considering sharing my documented experience publicly. Their response was: “You are completely crazy. Thank you for your email and your threats; we are going to file a formal complaint with the police 🥰” I leave potential guests to form their own opinion about whether this is an appropriate way for a hotel to communicate with a customer who questions a price discrepancy. I have retained the original Booking.com screenshot, the proforma invoice and the complete email correspondence documenting everything stated above.

We had a wonderful experience at Hotel Gerando in Paris. The location is fantastic — close to Montmartre, the metro, restaurants, and many of the city’s attractions. What truly made our stay exceptional was the front desk staff. From the moment we arrived, they were incredibly welcoming, professional, and helpful. They went above and beyond to answer our questions, assist with directions, and make us feel comfortable throughout our stay. Their kindness and positive attitude made a huge difference and gave the hotel a very warm and friendly atmosphere. The room was clean, comfortable, and perfect for exploring Paris. I would definitely stay here again and highly recommend Hotel Gerando, especially for the outstanding service provided by the reception team. Thank you for making our Paris trip even more memorable!

This place was so cute and quaint. If you want a true French hotel experience, I would defs book in here. The staff are amazing and so helpful especially with english speaking. Location is a bit out but was super convenient for us as we caught the train in from Calais. But so easy to get transport to take you anywhere.