Apartment in Av. de France, 75013 Paris, France, paris

I had a fantastic stay at the Appart'City Collection Paris Grande Bibliothèque. The recently renovated rooms were beautifully kept and immaculately clean, providing a very comfortable space to unwind. The breakfast was another major highlight, high quality with a wide variety of fresh options to suit everyone. I especially want to highlight the exceptional service from Juan at the reception. He went above and beyond to help us during our stay, making us feel truly welcome. Highly recommended for anyone visiting Paris!

Five stars for Appart'City Collection Paris Grande Bibliothèque! The renovated rooms are spotless and incredibly comfortable. We loved the high-quality breakfast, which offered plenty of great options. Most importantly, the service was exceptional—especially from the receptionist, Juan, who went out of his way to assist us and ensure we had a perfect stay. A wonderful base for a trip to Paris!

Pros: This hotel has a great location with a McDonalds next door and a Boulangerie down the block and there is a grocery store close by as well. Therefore, there is no reason to pay the overpriced cost for breakfast. The metro is right down the block so getting where you want to go is very easy. There are also laundry machines and a water filling station for guests. Cons: We had a frequent, annoying buzz coming from our A/C that was never fixed. After a few days of letting the front desk know, a front desk worker came and looked and said a technician would come and look at it. They offered to give us a new room but logistically it was not a better fit for us (with luggage and layout). After the technician came and “fixed” the issue, the buzzing continued and in addition to that the ceiling started dripping water. The bathtub is extremely tall and difficult to step over, which is extremely dangerous for kids. My husband had to assist me every time I needed to take a shower. The rooms are incredibly small. We knew this when booking the room but it took some work figuring out how to arrange our luggage. The final nail in the coffin was the taxi to CDG. They told me it was going to be 60 EUR (and that’s also stated on booking.com per a question asked by someone). I decided to have them arrange us a taxi van for 4 people with luggage and when we arrived, it was just over 100 EUR. Taking an Uber would have been half of that.

This was a terrible stay. I expected better from this line of hotel given my experience with a similar Apart'hotel. The staff except for the young lady who worked at night who was very nice, were dismissive of my request for accommodation due to narrow and steep steps inside the apartment leading to the bedrooms and the broken thermostat knob. The condition of the apartment also did not match the photos and description on the site. Chipped paint on the stairway steps, no skid protection, balconies were very dirty, old style thermostat had a broken knob that they refused to fix and basically told me to deal with it. It was very cold in the apartment as a result. They told me I informed them late about the steps, which I had no way to know before arriving in the room. It an accident waiting to happen for anyone even young carrying luggage up and down the very narrow steps to the rooms that are both downstairs so no way to avoid. Very disappointed as I was expecting much more from such a prestigious hotel line. Location of the properly is really nice and lose to metro and bus stop. Lobby area looks great and breakfast area looked very good. Hallway carpet looked dusty and in need of cleaning. I would not recommend this to anyone until they address these issues with that type of apartment and train representatives to be more empathetic to customer concerns even if they are unable or unwilling to help.

We had a wonderful stay! Everything was perfect from start to finish. The room was clean, comfortable, and well-equipped. The staff was friendly, helpful, and always available when needed. The location was convenient, and the overall atmosphere made us feel very welcome. We couldn’t have asked for a better experience and would definitely stay here again. Highly recommended!