Apartment in 20 Rue Pasteur, 69007 Lyon, France, lyon

I STRONGLY ADVICE STUDENTS IN GENERAL AND STUDENTS ABROAD TO NOT COME HERE The place is not suitable for living at all, the room was in terrible state, the mattress are just some kind is sponge with dirty moles on it. Not to mention the peculiar smell of the place. I admire the people who could tolerate living there, I checked in for 1 day and had to find somewhere else to live because this place not somewhere anyone could call home. The room has scratches and dirty marks, it is unacceptable for 650€ a month. NO ONE SEEMED TO HAVE ANY RESPONSIBILITY. No one answers your email, your phone calls or messages in their application. And I must mention here, it takes months to get a single answer for the most simplest thing ever, and I haven’t even got my deposit back, I was kind enough to not ask for a refund from this terrible place. I genuinely ask the residence to have some respect for the tenants.

I dont even know where to start!! DONT GO THERE THE MOST DISGUSTING RESIDENCE! I cancelled my exchange because of them. I went to check in on august 26th of 2025 to the studio I rented since august 22nd 2025. The managers are unhelpful and very rude, you'd think that they will support and help a foreigner but it was the complete opposite. When I went to see the studio, the walls were moldy the place wasn't clean, the "mattress" was in fact a disgusting sponge that was never changed and had black spots all over it and the bathrooms drawer was completely broken and they didn't fix it. I broke down while the manager was in the room telling her it was unacceptable and they should have ATLEAST fixed the drawer in the bathroom. The room was more like a prison cell, rats wouldn't even want to stay in a place like that. I tried telling them to at least change the 'mattress' and I would pay extra! mind you this disgusting tiny studio was 650 euros a month not including electricity. but no, they didn't want to do or fix ANYTHING. The mold is a health hazard, after being in that room for 10 minutes I couldn't breathe. The rude manager, kept repeating one sentence that was an ultimatum that I either accept the room as it is and they won't even fix the drawer (in her words they dont know when the "guy" would come and fix it) or have the mold professionally cleaned or I cancel my rent for the room and they would refund me(for the deposit and all other fees). as soon as I left the "residence" I sent them an email to refund me. they replied that I send them my bank details and since then I have ben emailing them almost daily to get my money back but only got one reply back saying to send them my account details again. its been a week since that email and I STILL DIDNT GET MY MONEY BACK! EVERY REVIEW HERE IS THE SAME SAYING THEY DONT GIVE STUDENTS THEIR MONEY BACK IN TIME! I WILL NOT BE ONE OF THESE STUDENTS! GIVE ME MY MONEY BACK OR THIS WHOLE SITUATION WILL GET A LOT BIGGER AND WILL GET THE LAW INVOLVED! GIVE ME MY MONEY BACK I have everything documented, but I can't upload the photos, I tried 1000 times

I am supposed to move in today, but the room I was given is in a terrible state. The walls are dirty and full of marks, the floor has burn marks, the ceiling and surfaces are stained – everything looks extremely messy and clearly not prepared for a new tenant after the previous person left. What makes this even worse is that no one answers emails or phone calls, and no action is being taken to solve the problem. This lack of responsibility and respect for tenants is completely unacceptable.

My daughter will move to study in Lyon in Sept 2025. Thanks to Lisa from Twenty Campus we have found accommodation for a few days only. Lisa was extremely professional, answered all my calls and e-mails immediately, offered alternative options, was kind at all steps of the process I strongly recommend Twenty Campus and Lisa in particular to ant foreign student who needs to move to Lyon or wider France. Lisa, thanks a million for your professionalism and kind attitude!

I stayed for a year there, in my experience everything was ok. Underground takes 5 minutes on foot. You have a small private garden inside to get fresh air everyday