UNIVERSITY RENTALS, waco-tx

SAVE YOUR MONEY!!!!! If I could give them zero stars I would. This is going to be very lengthy, but trust me don’t move here. They are very unprofessional at their jobs. They don’t fix maintenance issues on a timely Matter I was without heat during the WINTER for months. They always make some excuse as to why they can’t fix it, also my shower has had open wood for about maybe 4 or more months. My lease was terminated out of no where and I asked them why they said they couldn’t disclose that information. Very unprofessional in my opinion especially since I been paying them my rent money. And just another heads up everybody rent is completely different than what the website says. So if ur thinking ur gonna pay what is says on the website your wrong.

Worst living experience ever! Apartments are out of code, water-bug infested, super torn down, and cracks and tears all over the apartment. The leasing managers will act as if they are unaware of the situations. I kept finding large amounts of water-bug poop everywhere in the apartment. They answer the phone with nasty attitudes and lie saying that the boss will call you back and they never do ! They charged me for damages that were done to the apartment prior to me moving, which i documented ! My ceiling fell in and they didn't want to move me to another apartments they gavr me buckets and a industrial fan to dry my carpet , and couches which were severely soaked from rainwater ! The office employees have the nastiest attitude ! Lets not forget the black mold all over the apartment!!!!! They tried to charge me $200 to add my newborn to the lease. Keep in mind i never was late on rent. I could go on and on about how terrible university rentals are. I would not rent from them , if you're reading this review RUN WHILE YOU STILL CAN! Code of compliance needs to be called for all of the apartments that they lease.

Lady in the black truck who works there drove into on coming traffic on 12th street endangering every one around them just to pass us. Proceeds to run the stop sign after that. Then as we drive by decided to cuss at us when we told her the cops would be called. Ask yourself, is this the type of person you would lease from? Obviously this location has gone down hill.

With in the first 3 months I had already been threatened to be evicted if I was late by one day past their due date for rent. I was without ac for more than a month and they would not even consider comping even some of my rent for their lack of response on a critical maintenance issue. In the afternoon my apartment would be close to 100F. Some of the people in the office are lairs and the gm is not a nice person.

I lived in the apartment for 3 years and my experience has been chaotic. My apartment got flooded last summer and the people who worked in the apartment complex didn't do a great job. They didn't change the carpet, the only thing they used is a machine that sucked out the water. And all the mole that is left underneath the carpet and walls! But, the maintenance people never picked up for themselves and left the mess in the apartment!! The apartment also smelled like cigars by the way! Most of my shoes and my restroom mat were soaked with water! They were not going to take responsible on what happened and they were not going to pay for my personal items! The office people are not hospitable, lazy, and so unprofessional!