University Village Apartments On Colvin, syracuse-ny

I was disappointed with my experience here, throughout my lease, many major issues persisted. The facilities were outdated, the dryer remained broken, and the AC never worked properly, causing extreme temperature differences between rooms. To make matters worse, maintenance requests were rarely handled in a timely manner, often taking weeks to get a response. There were also the unfair charges after move-out. I was sent a bill for cleaning, which does not align with the condition of the apartment when I first arrived. On my move-in day, the place was dirty with sticky floors, sticky tabletop, mold in the kitchen, and broken windows in both the living room and bedroom. I would not recommend this place given the lack of upkeep and management's handling of the move-out billing.

Terrible experience from move-in to move-out. The unit had no AC for the first 2 weeks, no hot water, broken window screens, and a broken fan. The floors were moldy and clearly not professionally cleaned — when I mentioned this to the manager, she said she did the cleaning herself, which explains a lot. Maintenance is a joke. Requests go ignored for over a month, and staff will cancel your work orders without telling you. Despite none of these issues being resolved, a mandatory cleaning fee was still charged at the end. Save yourself the stress and look elsewhere.

writing this late - but UV was a great place to live for two years. Kristin and Melissa are the best property managers. really nice people and always helpful. the place itself is very comfortable- the rooms have a lot of space and it does feel like a solid community. highly recommend - i think even now it is a steal compared to other syracuse apartments.

The UV apartments are very nice apartments that are well maintained. The staff there are easily available and very helpful with any issues or other things that may pop up. Grace Franklin is one worker who has stood out working here. I recommend these apartments.

I just want to give a huge shoutout to Cristal. she’s truly amazing! From the moment I met her, she’s been nothing but helpful, kind, and professional. She went out of her way to help me track down a package, and she did it with so much patience and care. Her positive energy and genuine energy made me feel so welcomed that she actually encouraged me to want to stay at UV even longer. Cristal really goes above and beyond, and it doesn’t go unnoticed. She absolutely deserves her flowers. UV is lucky to have her though!