University Centre by FOUND Study, newark-nj

I have had a very positive experience at University Centre by FOUND Study. The staff and management team consistently go above and beyond to support residents and create a welcoming environment. I would especially like to recognize Jarvis, Malissa, Kabrina, and Luis for their outstanding professionalism, kindness, and dedication. They are always approachable, responsive, and genuinely considerate of residents' needs and concerns. Their willingness to help and their positive attitude make a meaningful difference in the community. Thank you to the entire team for creating such a supportive and resident-focused environment. I truly appreciate all of your hard work and commitment.

I have been living here for the past 3 years, and the best person I have met is the property manager, Kabrina. She is incredibly sweet and quickly resolves any issue, whether it involves rent payments, maintenance, or anything else. Luis is another gem, very friendly, listens carefully to any type of concerns, and is always understanding.

Great student accommodation. The rooms are spacious. Access to gym, study spaces, indoor games, laundry and proximity to NJIT. All boxes checked. Yes, there have been issues from time to time, but were rare and for understandable reasons. More importantly, the staff are great! Jarvis, Kabrina and Ms. Lisa, super helpful staff. Also, an awesome team at the desk. Thank you for your support.

I never leave comments on anything on Google, as you can see, I don't even take the time to make an account. But I wanted to share my experience at UC Newark as an NJIT student after moving out. I lived here for over a year and moved out at the end of the semester. Everything is awesome until you sign the lease. After that, if you have problems, which I had many of, they are not considered, especially by management, who does not care whether there is a minimum standard to live in your room or not. Most of the good reviews are left before signing, or they run giveaways where leaving a good review enters you to win. If that's not the case, most positive reviews seem suspiciously similar and appear inauthentic. The rating is 3.1 (the actual rating is below 1.5, partially covered by misleading comments). Let me quickly go through the problems. They charge too much compared to normal places. If you have a problem in your room such as heating, they genuinely don't care. I spent all winter with my own heating system. They say renovation, but they change very basic things (for example, look at your AC unit in the room and you will see what I am talking about). If you report an issue, they give temporary solutions just to say "we solved it." Please read the entire lease agreement before signing; you will realize it is all protection of the company against students, while universities put much less in their contracts to stay on the side of students, not even a normal lease agreement does this. I have no idea about other FOUND Study locations, but this branch is damaging the company's own reputation by itself. They will comment under this review asking you to send an email, to solve a problem that existed for a year only at the moment you leave? BTW, after reading other reviews, I can already predict their response: "Thank you for your feedback, we will use this to improve ourselves" for what feels like the 100th time. If this is the improved version, God knows what previous residents experienced. In one word: I would like to leave 0 starts but unfortunately I cant. Avoid this place.

Clean, spacious, and filled with great natural lighting, this place immediately feels comfortable and inviting. The location is super convenient, especially with a boba shop right next door, and it’s an easy walk to both Rutgers and NJIT. What really stood out, though, was the staff. Everyone was incredibly welcoming and kind, with Jarvis in particular going above and beyond to make the experience even better. Highly recommend!