University Edge Apartment Tours, carbondale-il

***I Have not lived here But touring this location genuinely made me depressed and feel hopeless regarding moving. Building smells mildewy, floors are stained, bathtub is rusted, paint on every surface is peeling. Also, management was not very kind and were just on their phones during the "tour". I think we maybe said 3 words to each other lol, definitely set me off from the whole experience

I lived at University Edge for 2.5 years while working at SIU, and to say the least, University Edge and the office staff are AMAZING! Whenever I would have a maintenance issue, I would put in a request and they would service it within 24-48 hours, or if it was something more major then they would give an accurate timeline of when it would be done! Office staff are wonderful and help answer any questions you may have and they are incredibly thorough with all of their answers. Tawnya and Robin are phenomenal and are always around to help and are so personable. The apartment itself is spacious enough for a student to live in for their first time living alone, which is what I was doing, and it was such a wonderful experience overall. It's affordable, in a quiet neighborhood, and roughly about a 10 minute walk to campus. Residents were quiet and polite and I never had any issues with them. If you're looking for student housing, I cannot recommend University Edge apartments enough!

Whoever answers the phone is very rude and makes it very apparent she just doesn’t have the time of day to talk to you, refuses to let you get in contact with the property manager (as someone would want to do if she refuses to give you any information), if I was the property manager I’d be more careful about who I let pick up the phone and act in my name

We've lived in University Edge Housing for close to a year now and I can say the absolute best thing about living here is the maintenance team. They have been so great and very responsive to our requests. Even if we have issues after hours they are very attentive and make sure to show up and help us with problem. University Edge is a great place to live and I am very happy with the experience. Thank you so much to the two maintenance workers that helped us with our AC unit over the weekend

My son lived here for three years. It was an ok experience. He lived in an old building and the age showed but it was fine for a small college apartment. At one point the building was hit by a car and the apartment below his was boarded up for months. His power bill was severely affected by that. Two bikes were stolen from the bike rack. The move-out was terrible and undermines any positives he might have experienced while living there. The bill he received for "damages" was robbery. Apparently you must move appliances to clean or you will be charged. He returned keys as instructed but they claim they did not receive them so that is another charge. Paint, paneling, you name it, he was charged some sort of fee. They sent small black and white pictures of the "damages" So, not only did he not get any security deposit back, he he received a hefty bill. Buyer beware.