RAMBLA DE L OCCITANIE, perpignan

I loved living there. The place was very modern and was full of student life. They were not strict as in no guest allowed or only a minimum of ights. It was in a great location very close to the metro Jolimont. They had a gym and areas to hand with people and study rooms and a printer and a big comunal kitchen. The laundry room included the soap so you didnt need to buy that. The depositn was given back to me with no problems. I would 100% recomend staying there.

I really enjoyed living in this residence at first. The administration team is very kind, especially Lionel, who has always been helpful. However, every weekend the lobby smells strongly of marijuana, common and coworking spaces are often left completely destroyed. Because of this, if you are looking for a calm place where working and studying are respected, I would not recommend this residence.

I stayed here for around 10 months and, to be fair, I did not have any major problems during my stay. However, my experience after leaving has been very disappointing. I was told that my deposit would be returned within two months. It has now been more than two months, and I still have not received my deposit. I have emailed them but received no response. I also called several times over the past two weeks. Sometimes I was told that they did not know when it would be paid, and other times I was told that it would be paid “soon.” I have been waiting with no concrete answer, and now I cannot even reach them by phone. Returning a deposit within the promised timeframe should be a basic responsibility, and the lack of communication makes the situation even more frustrating.

I had a good experience staying at UXCO Atlas. The residence is well-maintained, and I really liked the common areas, which are nice and comfortable. Lionel, the residence manager, was especially nice, helpful, and approachable whenever I needed assistance. I didn’t have any major problems during my stay, and overall, I was happy with my experience at the residence.

I lived at UXCO Atlas Toulouse from September 2025 to March 2026 as an international student. I chose this residence because it was marketed towards students and appeared to offer a supportive environment for those studying abroad. While the building itself is modern, clean and has good communal facilities, the management was extremely disappointing and made what should have been a great experience unnecessarily stressful. The biggest issue throughout my stay was the WiFi. Although WiFi is advertised as being included, I had no connection in my room or flat from the day I moved in and could only access it in the downstairs communal area. Reception told me they did not deal with WiFi issues and that I had to contact the broadband provider myself. For accommodation aimed at international students, expecting residents to resolve technical issues with a French-speaking provider is unrealistic. The provider itself was also very unhelpful and, despite months of emails and phone calls, I only received working WiFi around two weeks before moving out. I was also told before arriving that I would be placed in an all-female international flat share, which was not the case. Throughout my stay there were repeated issues with residents smoking from windows, damaging communal areas, leaving food on the walls, making holes in the walls and removing furniture, with little visible action taken. Communication with management was consistently poor. Emails often went unanswered unless resent multiple times. Despite the advertised office hours, the office was frequently closed during the day with the blinds down, making it difficult to speak to staff. As full-time students, this meant there were very few opportunities to raise concerns in person, and when staff did respond, they often seemed dismissive. Paying rent was also unnecessarily complicated. The residence first recommended paying by direct debit using my IBAN, but this could not be processed on their end. I was then moved to monthly payment links, which often arrived after the payment deadline and eventually stopped being sent altogether. I therefore requested the bank transfer details and paid manually every month, emailing proof of each payment. Despite this, my deposit was later withheld because they incorrectly claimed I had outstanding payments. Only after I resent all of my payment confirmations did they admit it was an administrative error. Another serious issue was the lack of emergency support. There was no weekend staff or emergency helpline, and the entire building was left without hot water from Friday evening until Tuesday morning. Residents were unable to shower or carry out basic daily tasks for almost four days. Despite repeated emails and WhatsApp messages, communication was minimal, and once the issue was resolved there was no apology, compensation or goodwill gesture offered. I also did not receive my deposit until 1 June after moving out on 9 March. While minor deductions for room damage were expected for scuffed paint, the remaining balance was returned well after the legal deadline, leaving a poor final impression of what should have been a professional student residence. Finally, I would advise TBS Bachelor students to think carefully before choosing this residence. It is around an hour by public transport from the Bachelor campus, which was not made clear when booking. There is also no air conditioning, making the rooms extremely uncomfortable during the hotter months. It is a shame because the building itself is nice when left undamaged. However, the poor communication, administrative errors, lack of support and overall disorganisation overshadowed the quality of the accommodation. Based on my experience, I would not recommend UXCO Atlas Toulouse.