Room in 169 Bd Malesherbes, 75017 Paris, France, paris

We had a good stay with no issues. The area is well connected, with a direct line to the airport, cafes and restaurants around. The room was fairly priced compared to competitors in Paris, the bed was very comfy and the room was tidied up every day for us. I wish there was a small coffee machine in the room so we could have some coffee in the morning. A small fridge would probably also be a nice upgrade. None of these 2 are have detracted from our experience.

We stayed for 3 nights at the hotel, it is located within 5-10 min walkable distance to couple of metros and the bus lines. Many cafes nearby. Since it's a authentic French building, the Elevator and staircases are small. Overall, Our stay was comfortable; compact room, budget friendly and located close to most of the attractions. Staffs are kind and courteous too.

My sister and I just got back from Paris and we honestly had the best time at Hotel Romance. We were so impressed by the staff, they were incredibly kind and helpful, always there to answer our questions or help us out with a smile. It really made us feel welcome. ​The breakfast was another highlight! A huge buffet with lots of fresh options every morning, everything was delicious. Also, the location is super convenient: it’s only about a 3 minute walk to the bus and 5 minutes to the metro, so getting around Paris was a breeze. ​We’ll definitely stay here again next time we’re in the city. Thanks for making our sisters' trip so special!

Walkable distance to restaurants, local market and subways, safe, beautiful and clean hotel. I would love to stay here again. Staff is very helpful and I like hospitality.

DO NOT STAY HERE. My friend and I booked this hotel for 4 nights and had a terrible experience on the very first night. As I was getting into bed, I found a live bed bug crawling around the sheets. We immediately went down to the lobby to tell the staff. We left that night and stayed in a different hotel. The next morning, the owner Patrick messaged us saying that their staff found “no trace of bedbugs” and therefore we will not be getting a refund. I replied to him explaining what happened and sent a picture of the bedbug that I grabbed off the bed with a Kleenex. He read the message instantly but never replied. We then had to escalate the situation through Airbnb, and it was only through Airbnb that we were able to get our refund. The lack of accountability and the dismissive attitude from the host made an already stressful situation even worse. I would never stay here again and would not recommend it to anyone! At the very least this property needs to take guest concerns seriously, especially when it is a health and safety hazard like this.