Apartment in Rue Duranton, 75015 Paris, France, paris

I really enjoyed my stay at this hotel. Everything was excellent — the service, the facilities, the atmosphere. I liked it very much and would happily recommend it. However, there was one unpleasant incident. On September 13th, the person who cleaned room 106 went through my belongings and stole my dental floss. I kindly ask the hotel management to pay attention to this situation and take appropriate action against the cleaning staff member responsible. This kind of behavior is unacceptable and should not happen in a hotel of this level.

Really nice hotel, everything was always top clean and a nice staff. Good breakfast too. Sadly, our A/C stopped working after the Ist night, but it was manageable. No bugs or dirt. Very secure and modern, nice location.

Throughout our stay, the staff was always helpful, understanding, and ready to assist with any request or question we had. The breakfast was outstanding, with a great variety of delicious and high-quality food that made each morning enjoyable. The metro station is only a short walk away, making it easy and convenient to reach all the main attractions of Paris. There are also several restaurants, cafés, and a supermarket nearby, which made our stay even more comfortable. We truly enjoyed our time here and would happily return in the future.

The price was fine and I had no issue with the cost. However, I was extremely disappointed with the cleanliness and hygiene of the room. The toilet in particular was very dirty. I tried to clean it myself as much as I could, but unfortunately I could not make it sufficiently hygienic. The air conditioning was also not working, which made our stay uncomfortable. I was also disappointed with the cleaning staff. On the day we checked out, the staff member saw that we were leaving with a baby stroller, but cleaning equipment had been left directly in front of the elevator, blocking our way. I politely asked them to move it, but they did not. I had to move the cleaning equipment myself in order to get through with the stroller. Unfortunately, after leaving the hotel, I developed significant itching and discomfort in my genital area. I am concerned that this may have been related to the poor hygiene conditions of the toilet, especially because it was very dirty. I had to return from Paris earlier than planned and go directly to the emergency department at the hospital. I am still receiving treatment for an infection. The doctors told me that I had contracted an infection, although I cannot say with certainty where it came from. This experience was extremely distressing and affected my trip significantly. I believe the cleanliness, hygiene and overall attention to guests need to be taken much more seriously. I hope the hotel will investigate this matter and take appropriate measures to prevent similar situations from happening to other guests.

Good location with easy access to metro line 8 and minimal street noise. The lady at the reception desk is not very welcoming, but gets her job done. We have a triple room and the size is very small. The bathroom in particular is extremely cramped but it is functional for a quick shower. The AC in the room automatically shuts off now and then but the room temperature is fine to sleep. The only other issue I had is I was planning to take a shower on the morning we checked out, but there is no hot water in the shower.