Apartment in Rue de la Reine Blanche, 75013 Paris, France, paris

PUCES DE LIT partout dans la chambre. BED BUGS everywhere in my room. I arrived lat eat the hotel. Didn't realize right away but around midnight I realize that there were bed bugs everywhere in and around my bed. I went to ask the receptionist and they did nothing to help. I had to leave the hotel at midnight to find another hotel. The receptionist refused to reimburse me, saying that I should discuss it to the owner or with Hotels.com. And then to Hotels.com they argued that they had a profesionnal who came to certify that there are no bed bugs. This place is a nightmare.

The staff were very friendly, and the hotel has a very good location with convenient access to public transportation. The price was also affordable. Unfortunately, the room (302) was very dirty, and there were bedbugs. There was also a bloodstain on the bed sheet, which was not changed during my five-night stay. The towels smelled unpleasant, the internet connection was very poor, and there was no soap or air conditioning. Neither the TV nor the hairdryer worked. Overall, the stay was unfortunately very disappointing, especially room 302, mainly because of the lack of cleanliness and the presence of bedbugs.

Don't recommend this hotel at all. It is an absolute disgrace. The rooms are dirty and smelly, bed sheets and towels are never washed, beds are uncomfortable. The rooms are infested with bedbugs and got bitten. I booked for 4 nights, as soon as I found the bedbugs, I notified to the director of the hotel who refused to provide a bedbug free room or refund. I have, therefore, had to find and pay another accommodation which fortunately was of better quality. I left the hotel as soon as I could not without insisting on asking for a refund as a customer right. The director kept refusing to give a refund and ignored my demand. The director had an incredibly unethical, greedy and dishonorable behaviour.

BED BUGS!!!!! We did not stay the night due to a lot of bed bugs!!! They told us to sleep in the lounge downstairs, and they did not refund us our $ even if we didn't stay the two nights we booked. This hotel is dirty, flies in the lobby. Bed bugs is a huge health and safety hazard. This place needs to be shut down!

Horrible! We wanted to spend a nice weekend while working in remote. Ended up super frustrated. Very rude receptionist (man). He literally orders you to give your keys when simply going out, in a very rude way, with no explanations. No official rules written anywhere, or oral explanations given when asked gently. You're just ordered "give your keys". Uncomfortable pillows. Suspicious hygiene (ground, drawers). No "don't disturb" available for the door. Staff knocked way too many times at 3pm when I already told "no thanks", I was busy in a videocall working in remote...that was really bothering. Too expensive for everything. How come Taxe de Séjour is that expensive... Don't waste your money, time, and social meter there.