Apartment in Rue Crespin du Gast, 75011 Paris, France, paris

This company do not return security deposits within 1 month as required under French law. They ignore emails sent. Terrible and unprofessional company.

I had a very negative experience with Twenty Campus. After starting the payment process, I requested a cancellation due to financial reasons before completing the contract. However, I have not received any refund. The lack of transparency and support is very concerning. This experience has made me feel seriously misled. Please be extremely cautious and double-check all terms before making any payment.

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Avoid at all costs! My son lived in an apartment in this building, and it only lasted six months! The promised repairs were never done! It was impossible to get hold of anyone in charge. The kitchen faucet was unusable for all six months because the backsplash behind the countertop was broken. To top it all off: during the move-out inspection, we were charged for the requested repairs that were never carried out! And of course, it was impossible to get any compensation. This organization ticks all the boxes for a Cash Investigation report! Absolutely avoid it!

Welcome to this charming “residence” where mice don’t just pass through… they move in. They’ve colonized my belongings, gnawed on things, left droppings everywhere, and even taken up residence in my bed. Yes, literally. I had to leave my apartment for several weeks because the situation was so unbearable—but apparently, no one cared. The exterminator? He comes, drops three tiny specks of poison “to do something,” then disappears. The holes remain, the mice come back. We’re asked for photos, videos, emails, permissions… only to never follow through. And when it’s not the mice, it’s the logistics: mail is no longer delivered; you have to pick it up at a post office in the 20th arrondissement, on weekdays and only in the morning (very convenient when you work or study). As for packages, no one accepts them: they’re immediately returned. As for comfort, it borders on the absurd. My bed has been missing its slats for three years: I literally sleep on iron bars, a free little orthopedic treat every night. As a result, I now have daily back pain—but, again, no action has been taken. The bed was supposed to be replaced “quickly” in January 2023. It’s now 2025, and I’m still sleeping on a half-collapsed metal frame. Furthermore, the toilet leaks every time I flush, and it has since day one. A real water festival. I’ve installed a bowl to collect the water, which I have to empty every three uses, but of course, it still overflows everywhere. The result: a constant background noise, perfect for accompanying the scratching of mice. Apparently, repairs aren’t on the agenda despite numerous complaints. And the insulation? Don’t even get me started: we freeze in winter and suffocate in summer. In short, this is a place that allows you to test your physical, psychological, and thermal limits all at once. And the walls? So thin you can hear absolutely everything: the neighbors, their conversations, doors slamming, phone calls—it's like you're sharing their daily lives minute by minute. Meanwhile, the management prefers to organize "sumo wrestling" or "truth or dare" nights. At least the mice must be having something to do. An outrageously expensive residence (nearly €1,000 a month for 16 square meters of infested living space), unsanitary, and run by ghosts. Avoid at all costs, unless your dream is to share your bed with mice and listen to your toilet running as background noise. A true Parisian luxury for thrill-seekers.