Room in Rue du Commandant Duval, Clamart for 79 m² with 5 bedrooms, clamart

I booked Clamart Studea for two months, from December 27, 2024, to February 26, 2025. I had emailed the Clamart manager several times in advance to ask how to collect the apartment key—but received no response. Since I couldn’t get any information from him, I went directly to the residence on January 6, 2025 because I had to join my job on 6th January. There, I had the pleasure of waiting over 5 hours to get my key. When I initially booked, the rent included electricity. However, it seems the manager didn’t bother reading the contract properly—because he simply didn’t provide electricity. It took two more days (and repeated follow-ups) before I had power in the apartment. Two days without electricity in January—what a thoughtful way to start the year. I was also told the kitchen would be fully equipped. But surprise—there was absolutely nothing. When I asked the manager about it, I got no reply. The fun didn’t stop there. The living room had no electricity, the room had several sanitary issues (cockroach problem), and there was no hot water. I raised multiple complaints, but instead of actual help, I only received automatic emails saying the manager was unavailable always. He was always unavailable in my case. Eventually, I had to move out immediately and return the key due to all of these issues. But even after submitting key at the end of February, I didn’t receive my deposit refund—for three months. Every time I contacted the manager, he gave me the same vague response: “I’ll check your account.” Thankfully, when I contacted Nexity Service directly, they stepped in and finally helped me recover the deposit. I’m truly grateful to them for doing what the manager couldn’t—or wouldn’t—do. I'm extremely disappointed with the level of service provided by the manager.

The place is dirty and full of cockroaches. The landlord is often hard to reach. My downstairs neighbour would knock on my door at 1 am complaining about noise meanwhile I’m sleeping. I told them I’m being harassed and they did nothing. I had to wake up every morning to bugs in my room and the hallway, plus I have a neighbour who won’t stop bothering me in the mornings about noise when all I’m doing is walking to the shower. I can’t walk again? It’s a problem with the building and not me If there are places available here it’s because no sane person wants to live here

Well-equipped residence in a pleasant, secure setting close to Paris. Mr Pereira, the manager of the residence, efficient and professional, I recommend

Water leaking from pipe (have to change 3 shower towels every 3 hours) smelling gas range, no sunset (have to turn on the light at 10am), below sink door handle broken, refrigerator door broken.

Very good place